Medical Secretary jobs in Hereford and Worcester

Job Summary

We are looking for a part-time medical secretary for 19.5 hours a week over 2-3 days. The role would be to provide a comprehensive secretarial and administrative service to GPs and other healthcare professionals. The role includes managing correspondence, processing referrals, maintaining accurate patient records, and ensuring confidentiality while delivering a high standard of administrative support.

Salary as shown is based on full time equivalent of 37.5 hours a week - this role is 19.5 hours a week - salary will be pro-rated.

Closing Date: Wednesday 30th September 2026

Interview Date: Tuesday 6th October 2026

About us

We are located in the heart of the market town of Pershore, on Queen Elizabeth Drive. The building provides modern consulting and examination rooms and also includes Pershore Community Hospital and community clinic provided by Worcestershire Health and Care Trust.

We look after over 11,000 patients in Pershore and the surrounding villages. Our aim is to provide high quality modern medical care; to enable easy access to a full range of services, in an attractive environment and atmosphere.

We are part of the Pershore and Upton Primary Care Network.

The practice has 11 GPs, 1 GP Registrar, 1 Advanced Nurse Practitioner, 5 Specialist Practice Nurses, 3 Practice Nurses, 1 Clinical Pharmacist, 3 Pharmacy Technicians, 1 Nurse Associate, 1 Healthcare Assistants and 1 Phlebotomist.

Please view our website for further details.

https://www.pershoremedicalpractice.co.uk

Key Responsibilities

• Audio and copy typing of medical correspondence, reports, and letters.
• Process GP referrals through the NHS electronic referral system e-RS and other referral pathways.
• Manage incoming and outgoing correspondence, including hospital letters and clinical documents.
• Maintain accurate patient records using the practice clinical system EMIS Web.
• Liaise with hospitals, community services, patients, and other healthcare professionals regarding appointments and referrals.
• Monitor referral tracking and follow up outstanding appointments or results where appropriate.
• Handle telephone and email enquiries professionally and efficiently.
• Scan, file, and accurately code documents into patient records, as required.
• Ensure compliance with NHS policies, GDPR, and practice confidentiality procedures.
• Support the practice team with general administrative duties.
• Participate in practice meetings and mandatory training, as required.
• Contribute to continuous improvement of administrative processes.

Qualifications

Essential

• GCSEs or equivalent, including English and Mathematics.
• Good standard of IT literacy.

Desirable

• Medical Secretarial qualification, e.g. AMSPAR or equivalent.
• Business Administration qualification.
• ECDL or equivalent IT qualification.

Experience

Essential

• Previous secretarial or administrative experience.
• Excellent typing and keyboard skills.
• Strong organisational and time management skills.
• Good written and verbal communication skills.
• Ability to prioritise workload and work under pressure.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office - Word, Outlook, Excel.
• Understanding of confidentiality and data protection requirements.
• Ability to work independently and as part of a team.

Desirable

• Previous experience in a GP practice or NHS healthcare setting.
• Knowledge of medical terminology.
• Experience using EMIS Web.
• Familiarity with NHS e-Referral Service - e-RS.
• Knowledge of NHS primary care procedures.

Working Conditions

Essential

• Office-based within a GP practice.
• Standard working hours, with occasional flexibility required.
• Regular use of computers and telephone systems.
• Frequent interaction with patients and healthcare professionals.

Skills and Competencies

Essential

• Excellent communication and interpersonal skills.
• Professional and courteous manner.
• Strong attention to detail.
• Excellent organisational abilities.
• Ability to maintain confidentiality at all times.
• Problem-solving skills.
• Ability to work accurately under pressure.
• Flexible and adaptable approach to work.

Desirable

• Good knowledge of medical terminology.

Pay: £25,272.00-£28,392.00 per year

Work Location: In person