Medical Secretary jobs in Petersfield

Company Overview

Mansfield Park Surgery is a dedicated healthcare provider specialising in general practice services. Committed to delivering compassionate and comprehensive care, we strive to support our community's health and wellbeing through professional excellence and patient-centred approaches.
Summary

A position has become available for an experienced Medical Secretary to join our busy GP practice.

This is a part-time position of 25–30 hours per week, Monday to Friday, based at the surgery. Please note that working from home is not available for this role.

Essential experience and skills

We are looking for an experienced Medical Secretary who can work confidently and independently within a busy GP practice environment.

Previous experience in a similar medical secretarial role is essential.

Responsibilities

• Typing and preparing referrals, letters, reports, minutes, memorandums, insurance reports and other documentation within required timescales.
• Processing electronic referrals through ERS and managing Advice & Guidance requests efficiently and accurately.
• Liaising with hospitals, community services and other external agencies to ensure referrals and enquiries are dealt with appropriately.
• Managing incoming letters, emails and messages in a timely manner.
• Scanning documents and attaching them accurately to patients' healthcare records.
• Maintaining filing systems, retrieving medical records and ensuring administrative records are kept up to date.
• Monitoring emails and responding promptly.
• Tracking referrals and Advice & Guidance requests, and following up where necessary.
• Answering incoming telephone calls, dealing with enquiries appropriately and transferring calls where necessary.
• Undertaking clinical system searches as requested.
• Processing requests for information, including Subject Access Requests (SARs), insurance and solicitor reports, and DVLA forms.
• Accurately entering and coding SNOMED CT data on the EMIS clinical system.
• Preparing meeting agendas and taking minutes.
• Adhering to practice policies and procedures, including those relating to safeguarding adults and children, confidentiality and information governance.
• Supporting shared learning and participating in local initiatives to improve service delivery and patient care.
• Undertaking other administrative and secretarial duties appropriate to the role.

Personal qualities

The successful candidate will be organised, reliable and proactive, with the ability to prioritise a varied workload, meet deadlines and work effectively as part of a team. They must be able to use their initiative, maintain confidentiality and communicate professionally with colleagues, patients and external organisations. They must possess strong written and verbal communication skills. Previous secretarial experience in a healthcare setting is essential.

Please apply only if you have the relevant medical secretarial experience and can demonstrate the essential skills outlined above, particularly in Advice & Guidance and ERS referral processing.

Pay: £13.20 per hour

Expected hours: 25.0 – 30.0 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Free flu jabs
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Experience:

• Medical Secretary: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person