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Medical Secretary jobs in Poole BH13

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    • We are seeking a part-time Medical Receptionist who is friendly, organised and committed to delivering excellent patient care and customer service.
    • View all James Fisher Medical Centre jobs - Bournemouth jobs
    • Salary Search: Medical Receptionist salaries in Bournemouth
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    • Part-time – 14.5 hours per week, starting pay £12.71 DOE*.
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Job Post Details

Medical Receptionist - job post

James Fisher Medical Centre
4 Tolpuddle Gardens, Bournemouth BH9 3LQ
£12.71 an hour - Permanent, Part-time

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

4 Tolpuddle Gardens, Bournemouth BH9 3LQ

Benefits

Pulled from the full job description

  • Free parking
  • Company pension
  • On-site parking

Full job description

About Us

James Fisher Medical Centre is a busy General Practice located in a residential area of Bournemouth. We provide primary care services to 12,500 patients and employ over 50 hard working colleagues, both clinical and administrative.

The Role

We are seeking a part-time Medical Receptionist who is friendly, organised and committed to delivering excellent patient care and customer service.

The vacancy is part-time, working 14.5 hours per week as follows:

  • Tuesday 1:00 pm to 6:00 pm
  • Friday 8:00 am to 6:00 pm

General Practice is fast paced so if you thrive in a busy environment, we would love you to consider joining our friendly team.

Closing Date: 25 August 2026

Job Responsibilities

  • Act as the first point of contact for all visitors to the practice and at all times be professional, polite and efficient
  • Maintain and monitor the practice appointment system
  • Process personal, telephone and e-requests for appointments
  • Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
  • Signpost patients to the most appropriate professional or correct service as per care navigation training
  • Initiating contact with and responding to, requests from patients, team members and external agencies
  • Photocopy documentation as required
  • Data entry of new and temporary registrations and relevant patient information as required
  • Input data into patients’ healthcare records as necessary
  • Manage all queries as necessary in an efficient manner
  • Carry out system searches as requested
  • Maintain a clean, tidy, effective working area at all times
  • Monitor and maintain the reception area and notice boards
  • Support all clinical staff with general tasks as requested
  • All other reception duties as required.

Experience/Qualifications

  • Experience of working with the general public
  • Experience of administrative duties
  • Experience of working in a healthcare setting (Desirable)
  • Must be an excellent communicator both spoken and written, with the ability to interact effectively with patients, colleagues and external stakeholders
  • Clear, polite telephone manner
  • Effective time management skills with the ability to plan and organize workload
  • Strong IT skills, competent in the use of Office and Outlook
  • SystmOne/EMIS/Vision or other clinical system, user skills (Desirable)
  • Ability to work as a team member and autonomously
  • Problem solving skills, with the ability to resolve patient complaints or issues effectively
  • Ability to follow policy and procedure.

Pay: £12.71 per hour

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

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