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Medical Secretary jobs in Wales

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    • Experience using medical practice management systems is desirable.
    • *Previous experience in a UK medical, GP, hospital, or private healthcare setting (mandatory)…
    • View all Acorn Healthcare jobs - Penarth jobs - Medical Secretary jobs in Penarth
    • Salary Search: Remote Medical Secretary & Telephonist (UK Based) salaries in Penarth
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    • To provide clerical support to the Child Health Department mainly within the school-age department.
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    • Responsible to: Head of Customer Services.
    • Hours: 37.5 hours over Monday to Sunday (must be flexible between 8am-8pm).
    • Experience of the Healthcare Industry.
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    • The Surgery is a 6 GP Partner practice with approximately 8800 patients.
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Job Post Details

Remote Medical Secretary & Telephonist (UK Based) - job post

Acorn Healthcare
Penarth CF64 2AD•Hybrid work
£13.50 an hour - Full-time

Job details

Pay

  • £13.50 an hour

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Penarth CF64 2AD•Hybrid work

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension
  • Private medical insurance
  • Company events

Full job description

Remote Medical Secretary & Telephonist (UK Based)

Acorn Private Clinic – Penarth, South Wales (Remote after training)

£13.50 per hour | 25 hours per week | Monday-Friday | 9:00 am-5:00 pm

Acorn Private Clinic is seeking an experienced Medical Secretary & Telephonist to join our growing private healthcare team. This is a UK-based remote role, with an initial 4-week training period on-site at our Penarth clinic before transitioning to home-based remote working.

We are looking for someone with previous experience working in the UK medical sector, who is confident handling patient enquiries, managing appointments, and supporting the smooth day-to-day running of a busy private clinic.

To apply: Please send your CV and a brief covering email to admin@acornprivateclinic.co.uk with the subject line “Medical Secretary & Telephonist Application”.

Key responsibilities

  • Answer incoming calls from patients in a professional and empathetic manner
  • Book, amend, and cancel appointments across multiple clinicians and services
  • Coordinate patient bookings and clinic schedules
  • Respond to patient enquiries and provide accurate information
  • Manage referrals, correspondence, and administrative tasks
  • Liaise with clinicians and other team members to ensure efficient patient care
  • Maintain accurate patient records and uphold confidentiality at all times

Essential requirements

  • Previous experience in a UK medical, GP, hospital, or private healthcare setting (mandatory)
  • Excellent telephone manner and communication skills
  • Strong organisational and administrative abilities
  • Experience using medical practice management systems is desirable
  • Confident using Microsoft Office and standard computer systems
  • Ability to work independently from home after training
  • Reliable internet connection and a suitable home working environment

What we offer

  • £13.50 per hour
  • 25 hours per week
  • Remote working after successful completion of a 4-week on-site training period
  • Supportive and friendly clinical team
  • Opportunity to be part of a growing private healthcare organisation

Location

Training will take place at Acorn Private Clinic, Penarth, South Wales. Following training, the role will be remote/home-based, and applicants must be based in the UK.

If you have a strong background in UK healthcare administration and enjoy providing excellent patient service, we would love to hear from you.

Pay: £13.50 per hour

Benefits:

  • Company events
  • Company pension
  • Employee discount

Experience:

  • healthcare : 1 year (preferred)

Work Location: Hybrid remote in Penarth CF64 2AD

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