Plas Meddyg Surgery Ruthin is a GP surgery providing primary medical care. Its work supports patients seeking care through general practice. We are a well-run, single-site dispensing practice serving a growing population of just over 11,000 patients. As an established training practice, we support GP registrars, medical students, paramedics, nurses and nurse practitioners, with learning and mutual support embedded in our everyday work.

About the Role

We are seeking to appoint a highly organised and professional administrator to join our friendly and supportive Medical Secretary team. This is a pivotal role within the practice, providing comprehensive secretarial and administrative support to our clinical team whilst ensuring patients receive an excellent standard of service.

The successful candidate will possess exceptional communication skills, demonstrate sound judgement and remain calm and level-headed when working in a fast-paced healthcare environment. They will be committed to maintaining the highest standards of confidentiality, accuracy and professionalism at all times.

Key Responsibilities

Providing a comprehensive medical secretarial service to GPs and other healthcare professionals.
Managing and taking accountability for sending referrals, correspondence and clinical documentation accurately and efficiently.
Typing, formatting and processing clinical letters, reports and other documents.
Liaising with hospitals, community services, external agencies and patients regarding appointments, referrals and investigations.
Managing and taking accountability for incoming correspondence and ensuring appropriate action is taken to meet regulatory timescales.
Maintaining accurate patient records in accordance with practice protocols and data protection requirements.
Handling confidential information with discretion and professionalism.
Generating and handling invoices for private work produced by GPs or the dispensary.

Essential Skills and Attributes

Excellent written and verbal communication skills, with the ability to communicate professionally and courteously with patients, colleagues and external organisations.
A calm, level-headed and sensible approach, particularly when managing competing priorities and time-sensitive tasks.
Strong organisational skills and excellent attention to detail.
Ability to work independently whilst also contributing effectively as part of a team.
Professional, reliable and adaptable, with a positive and proactive attitude.
Strong IT skills and experience using Microsoft Office applications.
Commitment to upholding the highest standards of patient service and communication.

Desirable

Previous experience in a GP practice, primary care setting or NHS environment.
Knowledge of medical terminology.
Welsh speaker

What We Offer

Competitive salary.
NHS Pension Scheme.
Supportive and welcoming team environment.
The opportunity to make a meaningful contribution to patient care within a respected rural dispensing practice.

From time to time, the successful candidate may also be expected to perform other duties, which may include work in other departments to support the running of the practice, and it is a condition of acceptance of this job role that you are prepared to do this.

To apply, please submit your CV and covering letter to anna.parry2@wales.nhs.uk

detailing your suitability for the role.

Plas Meddyg Surgery is committed to promoting equality, diversity and inclusion and welcomes applications from all sections of the community.

Closing date for applications: Monday 16th November 2026

Pay: £12.71-£13.58 per hour

Expected hours: 27.0 – 34.0 per week

Benefits: