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    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • Referral programme, Free flu jabs, Health & wellbeing programme, Employee mentoring programme, Paid volunteer time, Financial planning services, Gym membership,…
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    • Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
    • This is a Full time role for 37.5 hours a week.
    • To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.
    • To provide a comprehensive secretarial and administrative service to a Physician/General Surgeon/Dental Consultant, Nurse Specialist or group of Physicians/…
    • Proven office experience in a medical or administrative setting.
    • Proficient in using office software and medical management systems.
    • You will also be a point of contact for patients, doctors, and other medical professionals.
    • Previous experience of working within a medical administrator/…
    • Access to Simply Health (claim cashback on healthcare purchases).
    • Previous optical experience is desirable but not essential.
    • You will have previous experience in a similar post within a healthcare setting including fast accurate audio typing (digital dictation)/ transcribing/…
  • NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to…
    • The postholder will provide a comprehensive medical secretarial and administrative service supporting the Centre Lead, Consultant Haematologists, Speciality…
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    • To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.
    • If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to…
    • Please note that Saturday and Sunday will include an enhanced rate of pay.
    • To provide high quality support in the daily running of the Acute Medical Unit as an…
    • To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff by providing comprehensive and…

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Clinic Coordinator - Edinburgh
Audika_United_Kingdom
Edinburgh EH2
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Full job description

Clinic Coordinator - Edinburgh

At Audika, the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres.

We are looking for a Clinic coordinator to join our Edinburgh hearing centre Part-time Monday,Tuesday and Friday 9am-5pm.

Key Responsibilities:

  • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
  • Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres, day clinics and during home visits.
  • Administration: Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records.
  • Sales: Proactively promote the Wellness program, accessories, and care plans through positive customer engagement.
  • Customer Care: Prioritise premium service by warmly engaging with customers, promptly answering calls, and building strong relationships.
  • Branch Presentation: Uphold brand standards by maintaining cleanliness and displaying literature appropriately.

We are looking for an individual who possesses the following qualities:

  • A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions.
  • Self-motivated and competitive, driven to meet and exceed targets.
  • Logical and proactive, capable of navigating challenging situations with ease.
  • Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service.

Ready to make a difference with your friendly and customer-centric approach? Join our team at Audika. For more information about Audika - About us | Learn about Audika Hearing Care Ltd.


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