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Credit Controller
Permanent, Full-time

Job details

Pay information not provided
Permanent, Full-time
Rhymney NP22 5PY

Full job description

Who we are:

Vital Primary Care UK, backed by Invest industrial, is a leading provider of medical products, equipment and services across UK healthcare.

Operating through Williams Medical Supplies and SP Services, we serve Primary Care, Community Care, Corporate Healthcare and wider clinical settings.

The business focuses on profitable growth, dependable customer service and stronger supplier partnerships.

Purpose of the Job:

To maximise cash inflow by prompt and professional collection of accounts due, in order to reduce debt, increase cash flow and reduce risk. To provide a helpful and friendly service to all our customers and carry on the customer care policy through all processes.

Main Duties/Responsibilities and Knowledge/Skills Requirements

Key Duties:

  • Chasing debt by telephone and e-mail and reducing debtor days
  • Allocating payments in accordance with customer remittances
  • Processing reminder letters and monthly statements
  • Liaising with Key Accounts, Sales and Customer Care departments to resolve outstanding queries
  • Ensuring all major accounts adhere to agreed order to cash cycle
  • Daily and month end reporting and account reconciliation
  • Investigating and resolving queries relating to non-payment of invoices
  • Working to strict monthly collections targets
  • Other duties as and when required

Knowledge and Understanding Required

  • Knowledge of SAP or similar accounting package
  • Competent with Microsoft desktop packages to include Outlook, Word and with good Excel skills
  • You will have 2-3 years previous experience of working in an accounts department with exposure to credit control

Person specification

  • Part qualified ICM or AAT qualification would be an advantage but not essential
  • The position would suit an individual who is driven by results and is target driven.
  • A polite but tenacious telephone manner is essential
  • Strong team working ethos and the ability to be pro-active and use initiative to work alone when required
  • Ability to remain calm and professional when under pressure
  • Demonstrate excellent planning, organisational and time management skills.

Post-Holder Specific

This Post Holder has some duties and responsibilities in addition to those outlined above.

Responsibility for ‘Key’ accounts

  • Proven objection, negotiation and complaint handling, where attention to detail is paramount
  • Actively engaging / liaising with the Key Account Team, Corporate Development Managers and the Director of Sales to achieve targets.

Health Safety and Environmental Awareness

Every employee is responsible for:

Understanding and Working in accordance with company policies and procedures.

Reporting defective equipment and dangerous situations

Using safety equipment provided

Avoiding horseplay which could result in injury

Complying with management requests and instructions

Not using defective equipment

Not misusing equipment

Not damaging equipment

Exercising reasonable care towards themselves and others

Ensuring they have been given the relevant training to undertake their role

The quality of work which they undertake

Care for the environment and prevention of pollution

The health and safety of themselves, fellow employees, contractors, visitors etc

Primary Care UK operates quality and EHS management systems across all sites and staff agree to comply within the requirements relevant to their role

Application question(s):

  • Can you confirm your salary expectations please?

Work Location: In person

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