Mental Health Telephone jobs

Spectrum.Life is a whole-of-health digital partner that guides organisations and their people to thrive, delivering clinically backed digital health, mental health and wellbeing solutions.

Our HealthTech delivers digital transformation for Insurers, Educators and Employers through Co-creation or seamlessly integrated out-of-the-box solutions, that decrease digital fragmentation and engage, empower, and transform their people’s lives.

Established in 2018 by Stuart McGoldrick and Stephen Costello, Spectrum.Life provides services internationally to over 7.2m insurance members, 3,000 corporate clients, 60 universities and 650,000 university students. Spectrum.Life currently employs over 450 people.

Our vision is to change and save as many lives as possible.

Role Brief:

We are a clinically governed mental health provider that uses technology to widen access and improve outcomes.

We are now building out our Psychological Wellbeing Practitioner workforce to deliver Step 2 care within this model — with the governance infrastructure, the evidence base, and the leadership to do it properly.

If you are a qualified PWP with real NHS Talking Therapies or IAPT experience and you are ready to do the work you trained for — without the systemic pressures that so often get in the way — this role was built for you. At Spectrum.Life, we have designed a clinical model around what the evidence says works: NICE-aligned stepped care, proper clinical governance, and the infrastructure to let you focus on what matters.

As a Psychological Wellbeing Practitioner at Spectrum.Life, you will deliver evidence-based low-intensity cognitive behavioural interventions to adults experiencing mild-to-moderate anxiety disorders and depression. You will work fully remotely via telephone and video, conducting structured assessments, delivering protocol-specific interventions, and making clinically sound stepped care decisions within our four-step clinical model.

Proper clinical governance. Always.

You will work within a clearly defined NICE-aligned stepped care framework with clinical supervision, structured case management, regular PROMs tracking, and a clear escalation pathway. Your scope of practice is protected, not blurred.

Step 2 that is truly Step 2.

Your caseload is drawn from Steps 1 and 2 — the presentations your training was designed for. You will not be managing complexity that sits beyond your scope. High-intensity cases step up through a clear and supported pathway to accredited therapists.

Requirements:

• Qualified PWP with BPS-accredited Postgraduate Certificate (PGCert) or Graduate Certificate in Low-Intensity Psychological Interventions
• Current registration with BABCP (Wellbeing Practitioner Register) or BPS (Wider Psychological Workforce Register)
• Minimum two years post-qualification experience within NHS Talking Therapies or an IAPT-equivalent service
• Demonstrable competence across the full range of NICE-recommended LI-CBT protocols: Behavioural Activation, Graded Exposure, Worry Management, Problem-Solving, Panic Management, Sleep Improvement, and Guided Self-Help
• Skilled in telephone and video-delivered assessment and intervention — this is your primary medium
• Confident working with standardised outcome measures: PHQ-9, GAD-7, and WSAS, with an understanding of reliable recovery and reliable improvement benchmarks
• Commitment to regular clinical case management supervision (CCMS) and ongoing CPD
• Ability to manage an active caseload with strong organisation, documentation, and risk management skills

What are the benefits of working at SPECTRUM.LIFE?

• Fully remote working — no travel requirements, no commute, full digital infrastructure provided
• Full-time or Part-time permanent contract
• Salary benchmarked at the top of NHS Band 5 / lower Band 6 equivalent
• Weekly individual clinical case management supervision meeting, minimum one hour, aligned to NHS Talking Therapies Manual requirements
• Structured CPD programme with protected time for professional development and BABCP / BPS registration maintenance
• Technology that works with you — digital infrastructure designed to support clinical delivery and reduce administrative burden
• Clear stepped care governance with no ambiguity about your scope of practice
• A team led by clinical leaders with deep NHS Talking Therapies and IAPT experience — people who understand what it means to do this work well
• Opportunity to help shape a new model of evidence-based EAP care that could influence how low-intensity therapy is delivered at scale

Job Types: Full-time, Part-time, Permanent

Expected hours: 32 – 40 per week

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free fitness classes
• Gym membership
• Health & wellbeing programme
• Private medical insurance
• Referral programme
• Sabbatical
• Sick pay
• Work from home

Work Location: Remote