Outreach Support Worker jobs in Liverpool

Salary: £26,228 per year

Job Type: Fixed term contract – 6 months with the possibility of extension

Full time 37.5 hours per week

Language: a second language / multilingual (desirable)

Work Location: Hybrid in Liverpool/ Merseyside/Cheshire/Lancashire/Greater Manchester. All successful candidates will be required to complete an initial training period on site at our office in Liverpool City Centre.

Make a Difference to Survivors of Modern Slavery and Human Trafficking

Are you passionate about supporting vulnerable adults to rebuild their lives and achieve greater independence?

We are looking for a dedicated and compassionate Outreach Project Worker to join our team supporting adult survivors of modern slavery and human trafficking across the North-West. This rewarding role provides practical and emotional support to individuals as they recover from exploitation, helping them access the services and opportunities they need to move forward safely and confidently.

Working both independently and alongside partner organisations, you will play a vital role in safeguarding survivors, promoting recovery and empowering individuals to achieve positive outcomes.

About the Role

As an Outreach Project Worker, you will:

• Manage a caseload of up to 20 adult survivors of modern slavery and human trafficking.
• Provide practical and emotional support tailored to individual needs.
• Promote independence, wellbeing and recovery.
• Work in line with safeguarding procedures and relevant support frameworks.
• Maintain accurate, confidential and up-to-date case records.
• Liaise and work collaboratively with external agencies and professionals.
• Assess needs, monitor progress and support individuals to access appropriate services.
• Contribute to the effective delivery and development of the service.

Following the successful completion of training, the role may be home-based or hybrid, depending on the agreed working arrangements. The post involves travel across the North-West to meet service users, attend meetings and fulfil the responsibilities of the role. Candidates must therefore be able to attend the Liverpool office throughout the initial training period and be willing to travel across the region as required.

Essential Skills and Experience

• Ability to work independently and undertake lone working, including managing responsibilities without direct supervision, exercising professional judgement, following safeguarding and lone-working procedures, and recognising when to seek support or escalate concerns.
• Excellent communication and interpersonal skills.
• Experience of, and a genuine interest in, supporting vulnerable people.
• Strong written communication skills, including the ability to prepare clear, accurate and professional reports and case records.
• Good general IT skills and the ability to use electronic systems effectively.
• Ability to support individuals with complex or challenging needs and respond appropriately to conflict.
• Understanding of safeguarding principles and procedures.
• Good organisational skills, including the ability to manage a caseload, prioritise competing demands and meet deadlines.
• Ability to maintain accurate, confidential and up-to-date records.
• Ability to work collaboratively with colleagues, managers and external agencies.
• Ability to work remotely when required and maintain effective communication with managers and colleagues.
• Willingness and ability to travel throughout the North-West to meet service users and fulfil the requirements of the role.

Desirable Skills

• Bilingual or multilingual skills, enabling effective communication with survivors from different linguistic and cultural backgrounds.
• An understanding of modern-day slavery, human trafficking, exploitation and the challenges faced by survivors.
• Knowledge of relevant support systems and the ability to work effectively with statutory and voluntary-sector services.

Benefits and Rewards:

• Annual leave entitlement of 33 days (pro-rata) including bank and public holidays
• Employee Assistance Programme
• Auto Enrolment Pension Scheme
• Health Cash Plan
• Bike to Work Scheme
• We are an equal opportunities employer
• Excellent training and development opportunities

We welcome applications from individuals with an interest in developing a career in this area, ideally with transferrable skills from previous experience, and/or compatible educational experience.

Should you require further details of the role, please contact: OutreachNWManagement@sjog.org.uk who will be happy to provide any further information.

Pay: £26,228.00 per year

Application question(s):

• Are you multilingual?

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Liverpool