Skip to main content
Post your CV and find your next job on Indeed!

PBX Engineer jobs

Sort by: -
    • Focusing on management and product monitoring, health checks delivery, technical support and testing of the Trading Voice infrastructure.
    • View all JPMorganChase jobs - London jobs - Voice Engineer jobs in London
    • Salary Search: Trader Voice Infrastructure Engineer salaries in London
    • See popular questions & answers about JPMorganChase
    • Raising technical support cases against telephone and email requests.
    • Troubleshooting and performing diagnostics to determine problem, testing, and providing…
    • K Digital Data and Technology.
    • In this role you will support the development, implementation, and maintenance of the network fabric & telephony infrastructure.
  • View similar jobs with this employer
    • You will design, build and optimise the AI models and prompt architectures that allow EMMA to understand patient needs, retrieve accurate clinical information,…
    • Salary: Excellent basic salary plus bonus and Vodafone benefits.
    • Working hours: Full time 37.5 hours per week – Monday to Friday.
    • Kamailio is our primary signalling layer and we sit in the call path as a proxy — that architecture is the product, not an implementation detail.
    • Burgess Hill RH15 9LR & Customer Sites*.
    • We're looking for a hands-on Telecoms & Network Engineer who enjoys a varied role, combining customer-site…
    • We’re looking for a proactive, analytical engineer with strong telecommunications expertise and a passion for solving complex problems.
    • Leveraging a diverse skill set, you'll collaborate within a team of engineers, reporting to our Head of Operations, to design and implement technical strategies…
    • The primary role of a Project Engineer is to manage and complete the deployment of new 8x8 and 3CX systems along with upgrades for clients, inclusive of…

People also searched:

trainee engineer
engineering
engineering apprenticeship
fitter
maintenance
maintenance engineer
mechanical engineer
technician

Job Post Details

Trader Voice Infrastructure Engineer
JPMorganChase
·
3.8
35429-EM-UK-LHC, London, 5-6 Greenwich View Place, London, GB, E14 9NN, London E14 9NN
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
35429-EM-UK-LHC, London, 5-6 Greenwich View Place, London, GB, E14 9NN, London E14 9NN

Full job description

JOB DESCRIPTION


Focusing on management and product monitoring, health checks delivery, technical support and testing of the Trading Voice infrastructure.

Trader Voice role is to provide technology leadership for developing, integrating, and supporting Client Health's Technology Voice Services. This position will require deep domain knowledge which will provide advanced technical experience related to voice design, implementation, and migrations. This individual is expected to understand common industry voice technology and methodologies to implement Trader Voice platforms in an enterprise setting.

Job responsibilities

  • Responsible for the delivery of a range of Trading Voice services into the Company. Primarily this involves Engineering, assisting operation teams, monitoring, controls.
  • Management and monitoring of the Trading Voice infrastructure.
  • Perform ready for business checks.
  • L3 Engineering and Troubleshooting any Trading Voice related issues.
  • Certify new Software releases and assess new features.
  • Adhere to Internal Controls and procedures.
  • Ensure deadlines and SLA are met.
  • Be part of the change process around production activities and review Vendor Provided SoWs.
  • Liaise with external partners and vendors for support and change management.
  • Ensuring appropriate escalation to management as soon as an issue is escalated.

Required qualifications, capabilities, and skills

  • 5+ Years' experience in Trader Voice Engineering
  • Knowledge of Trader Voice systems (IPC systems, Hoots, Private Lines, Cloud9 …etc.)
  • Deep SIP protocol and VoIP Telephony expertise
  • Experience with running software in a VDI environment
  • Experience with running VMs on ESXi and KVM environment
  • Experience with database technologies (MySQL, MS SQL), administration and query search operations.
  • Understanding of CISCO telephony, MS Teams, Skype for Business applications.
  • Understanding of Private wires and Hoot Networks
  • Understanding of Voice Recording NTR, NTRX, Compass systems

Preferred qualifications, capabilities, and skills

  • Detailed-oriented and organized.
  • Ability to work independently and as a part of a cross-functional global team.
  • Professional experience, documenting, planning, and managing platforms through their life cycle.
  • Strong problem-solving skills.
  • Desire to learn and adapt to new technology skillsets.
  • Strong customer-service and interpersonal skills.
  • Knowledge of standard methodologies of Service Delivery (Agile, ITIL, ITSM)
  • Experience of working in a financial institution in technology
ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Let Employers Find YouUpload Your Resume