At National Grid, we light up the world by harnessing the unique strengths of our people. Join us as a Performance Insight Lead to be part of a team that's driving forward the energy transition, creating a brighter, more sustainable future for all.

Unleash your superpower and bring energy to life.

National Grid is hiring a Performance Insight Lead for our Network Intelligence & Integration team. This is a hybrid role based at our head office in Warwick.

About the role

As Performance Insight Lead, you will play a critical role in helping understand how effectively we are delivering for customers, stakeholders and the UK's energy future. Working closely with senior leaders and executives, you'll turn complex business evidence into clear performance insight, ensuring key decisions are driven by meaningful data, robust analytics and a consistent view of organisational health.

You'll lead the development and evolution of National Grid Electricity Transmission’s (NGET) performance framework, ensuring outcomes, KPIs and targets are aligned across the business and remain fit for purpose. By identifying performance trends, delivery risks and opportunities for intervention, you'll drive accountability, improve decision-making and help the organisation successfully deliver one of the UK's most ambitious infrastructure programmes.

What you'll do

• Lead the creation of enterprise-wide performance insight, transforming complex business data into clear, actionable intelligence that supports strategic decision-making across NGET.
• Provide the Executive leadership team with a robust and consistent view of organisational performance, business health and delivery confidence enabling informed decisions at the highest level.
• Own and continuously enhance NGET's performance framework, ensuring KPIs, targets and outcomes remain aligned to strategic priorities and drive the right business behaviours.
• Partner with senior stakeholders across the organisation to establish a single, trusted view of performance, challenging inconsistencies and driving alignment across teams and directorates.
• Identify emerging risks, opportunities and performance gaps, recommending interventions that improve delivery outcomes and support successful execution of business objectives.
• Lead the alignment and cascade of enterprise outcomes into directorate-level measures, ensuring local performance indicators contribute meaningfully to wider organisational success.
• Shape the development of performance products, analytics and reporting capabilities, acting as the key customer for insight tools and ensuring they meet evolving business needs.
• Champion a culture of evidence-based decision-making, accountability and continuous improvement, influencing stakeholders at all levels and role-modelling National Grid's values and leadership expectations.

What you'll need

• Strong experience in performance, business intelligence or insights roles, with the ability to turn complex operational, delivery and business data into clear, actionable insights that support executive decision-making.
• A proven track record of producing high-quality reporting and performance narratives for senior leaders, with the confidence to challenge assumptions and influence strategic discussions.
• Experience developing and embedding KPI, target and performance frameworks, ensuring measures remain aligned to organisational objectives and drive the right business outcomes.
• The ability to connect information from multiple data sources, teams and functions to create a single, coherent view of business performance and delivery confidence.
• Experience using insight to measure strategic progress, assess organisational performance and identify where intervention is required to improve outcomes.
• Strong stakeholder management and influencing skills, with the ability to build credibility and work effectively across a large, complex and matrixed organisation.
• Experience defining requirements for analytical, reporting or digital products, acting as the bridge between business needs and technical delivery teams.
• A degree, or equivalent experience, in an analytical, business, data or related discipline, with experience gained within a large-scale, asset-intensive or regulated environment being advantageous.

What you'll get

Competitive salary of £66,000 - £76,000 based on experience

• Annual Performance Based Bonus
• 28 days annual leave plus eight statutory days
• The option to buy additional or sell holiday days
• Generous contributory pension scheme - we will double-match your contribution to a maximum company contribution of 12%
• Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it’s relevant to your role.
• Access to several flexible benefits such as a share incentive plan, and technology schemes, support via employee assistance lines and matched charity giving to name a few.
• Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days).
• Access to numerous apps which support health, fitness and wellbeing.

The closing date for this vacancy is 23/11/26. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.

To find out more , please follow the link below:

https://www.nationalgrid.com/electricity-transmission/

Inclusion statement

At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

Please note that in most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

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