Pest Control jobs in Walsall

PRIVATE MEDICAL | ADDITIONAL HOLIDAYS | EASY COMMISSION | OVERTIME AVAILABLE

Are you seeking a fresh challenge in your life?

Pest Control is a dynamic industry that requires individuals with exceptional analytical abilities – those who leave no stone unturned. We're searching for individuals who possess a passion for nature and a commitment to safeguarding public health, ensuring that our customers and their properties remain pest-free.

We are in need of individuals who provide top-notch customer service, fulfilling their commitments, all while working for a company that prioritizes your training and development, and values your contributions!

So, who are we?

Contego stands as one of the UK's fastest-growing pest control companies, delivering what we believe to be the finest customer experience in the industry for anyone in need of pest control services. We are a team-oriented business that cares for and appreciates our team members and their contributions to our expansion. We're ambitious, yet we maintain a hands-on approach to supporting our teams...

Through growing contracts our development is continuous, and as a result, we are offering an exciting opportunity for an experienced escalation manager to join our team.

What will my role entail?

The position will be fast-paced and demanding, focusing on troubleshooting pest-related issues for our diverse clientele to address their pest concerns. We believe in delivering outstanding customer service and problem-solving – it's the heart of our business.

You'll be working 40 hours per week, with overtime available.

This van-based role will involve inspections and treatments for both commercial and residential properties, site surveys, and offering guidance to customers. Problem-solving and risk reduction are central to the way we work.

Key responsibilities will include:

• Completing high level inspections to technically challenging sites.
• Implementing robust treatment plans with the aim to reduce Pest Risk.
• Offer guidance on treatment plans to technicians who maintain sites that have gone to ‘Escalation/ High Risk’ status.
• Communicate clearly to clients at all levels the expectations & outcomes of the Escalation process.
• Communicate clearly to Contego the status of sites in Escalation and projected outcomes.
• Carry out site meetings to discuss sites currently in Escalation delivering information on treatment progress as needed.
• Provide cost information for Escalation treatment plans if this falls outside of contract specifications.

What are we looking for in an individual?

• BPCA/RSPH Level 2 or Level 3 qualification in pest management.
• Valid driver's license
• Proficiency in using apps and smartphones.
• Strong written communication skills, with the ability to create meaningful, informative reports.
• A positive mindset even in stressful situations – we appreciate those who enjoy their work.
• Excellent verbal communication skills and confidence when interacting with customers of all backgrounds.
• The ability to work independently while knowing that support is always available, of course.

What benefits can you expect?

• A competitive salary.
• No cap on commission for sales.
• Additional days of holiday entitlement for each year of service after two years (up to 25 days).
• A company van.
• Company-provided mobile.
• Private medical coverage.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company car
• Company pension
• Private medical insurance

Experience:

• pest control: 1 year (preferred)

Work Location: On the road