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Pest Control jobs in Walsall

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    • Pest control: 1 year (preferred).
    • The position will be fast-paced and demanding, focusing on troubleshooting pest-related issues for our diverse clientele to…
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    • Your focus will be to reduce ongoing pest issues and drive a quality pest control service across the customer's estate.
    • Good standard of written English.
    • Install pest control hardware, such as external bait stations, and utilize the Flexi Armour system to prevent pest ingress.
    • Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour.
    • Industry-Leading Training: Receive top-notch training to support our…
    • Swiftly tackling pest problems by cleaning and removing evidence of pest behaviour.
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    • We are offering a competitive salary of £27,000 to £28,000 per annum (dependent on skills & experience), on a permanent contract.
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Job Post Details

Pest Control: Escalations Manager - job post

Contego Environmental Services Ltd
3.8 out of 5 stars
Birmingham
Permanent, Full-time

Job details

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Overtime

Location

Birmingham

Benefits

Pulled from the full job description

  • Additional leave
  • Company car
  • Company pension
  • Private medical insurance

Full job description

PRIVATE MEDICAL | ADDITIONAL HOLIDAYS | EASY COMMISSION | OVERTIME AVAILABLE

Are you seeking a fresh challenge in your life?

Pest Control is a dynamic industry that requires individuals with exceptional analytical abilities – those who leave no stone unturned. We're searching for individuals who possess a passion for nature and a commitment to safeguarding public health, ensuring that our customers and their properties remain pest-free.

We are in need of individuals who provide top-notch customer service, fulfilling their commitments, all while working for a company that prioritizes your training and development, and values your contributions!

So, who are we?

Contego stands as one of the UK's fastest-growing pest control companies, delivering what we believe to be the finest customer experience in the industry for anyone in need of pest control services. We are a team-oriented business that cares for and appreciates our team members and their contributions to our expansion. We're ambitious, yet we maintain a hands-on approach to supporting our teams...

Through growing contracts our development is continuous, and as a result, we are offering an exciting opportunity for an experienced escalation manager to join our team.

What will my role entail?

The position will be fast-paced and demanding, focusing on troubleshooting pest-related issues for our diverse clientele to address their pest concerns. We believe in delivering outstanding customer service and problem-solving – it's the heart of our business.

You'll be working 40 hours per week, with overtime available.

This van-based role will involve inspections and treatments for both commercial and residential properties, site surveys, and offering guidance to customers. Problem-solving and risk reduction are central to the way we work.

Key responsibilities will include:

  • Completing high level inspections to technically challenging sites.
  • Implementing robust treatment plans with the aim to reduce Pest Risk.
  • Offer guidance on treatment plans to technicians who maintain sites that have gone to ‘Escalation/ High Risk’ status.
  • Communicate clearly to clients at all levels the expectations & outcomes of the Escalation process.
  • Communicate clearly to Contego the status of sites in Escalation and projected outcomes.
  • Carry out site meetings to discuss sites currently in Escalation delivering information on treatment progress as needed.
  • Provide cost information for Escalation treatment plans if this falls outside of contract specifications.

What are we looking for in an individual?

  • BPCA/RSPH Level 2 or Level 3 qualification in pest management.
  • Valid driver's license
  • Proficiency in using apps and smartphones.
  • Strong written communication skills, with the ability to create meaningful, informative reports.
  • A positive mindset even in stressful situations – we appreciate those who enjoy their work.
  • Excellent verbal communication skills and confidence when interacting with customers of all backgrounds.
  • The ability to work independently while knowing that support is always available, of course.

What benefits can you expect?

  • A competitive salary.
  • No cap on commission for sales.
  • Additional days of holiday entitlement for each year of service after two years (up to 25 days).
  • A company van.
  • Company-provided mobile.
  • Private medical coverage.

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Company car
  • Company pension
  • Private medical insurance

Experience:

  • pest control: 1 year (preferred)

Work Location: On the road

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