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Retail Team Leader - job post

Bamford Collection
2.1 out of 5 stars
London SW1W 8LP
£13.83 an hour - Full-time

Job details

Pay

  • £13.83 an hour

Job type

  • Full-time

Location

London SW1W 8LP

Benefits

Pulled from the full job description

  • Employee discount
  • Employee assistance programme
  • Company pension
  • Paid volunteer time
  • Private medical insurance

Full job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

Daylesford Organic, Pimlico a beautifully curated organic store offering fresh produce delivered daily from our farm, alongside a welcoming café serving seasonal dishes and food to go.

As a Retail Team Leader at Daylesford Organic, you will play a key role in leading the shop floor team to deliver an exceptional customer experience while supporting the smooth day-to-day running of the store. Acting as a brand ambassador, you will inspire and motivate the team through hands-on leadership, product knowledge and a passion for outstanding service.

Through strong operational standards, attention to detail and a commitment to quality, sustainability and conscious living, you will help bring the Daylesford ethos to life for every customer.

SALARY: £13.83 per hour, plus tronc (Weekly Pay)

HOURS: Full Time 40 Hours

RESPONSIBILITIES

  • Lead and support the retail team to deliver exceptional customer service and uphold Daylesford’s brand values.
  • Support the smooth day-to-day running of the store, maintaining high standards across the shop floor.
  • Share product knowledge and promote Daylesford’s organic and sustainable ethos to customers.
  • Assist with staff training, supervision and team development.
  • Monitor stock levels, merchandising and replenishment to ensure an excellent shopping experience.
  • Support opening and closing procedures, cash handling and operational compliance.
  • Handle customer queries professionally and contribute to achieving store sales targets.

SKILLS YOU WILL BRING

  • Strong leadership and team management skills
  • Excellent customer service and communication abilities
  • Passion for retail, organic produce and sustainable living
  • Ability to work in a fast-paced environment and prioritise tasks effectively
  • Strong organisational skills and attention to detail
  • Positive, proactive and hands-on approach
  • Confidence in handling customer queries and resolving issues professionally
  • Flexible and reliable with the ability to support operational needs

PERKS & BENEFITS

  • Discounts: We offer a range of discounts on our products, treatments, and dining
  • experiences from day one.
  • Volunteering Days: Employees are offered one paid day per year to volunteer with a
  • charity of their choice.
  • Private Medical: We offer subsidised private medical insurance through Bupa.
  • Pension Scheme: Pay up to 9% of your salary into your pension each month; we
  • contribute up to 4.5%.
  • Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
  • Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

#LP

Work Location: In person

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