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Professional Standards Investigator
North Somerset
£37,563 - £40,444 a year
Permanent

Job details

£37,563 - £40,444 a year
Employee discount, Free parking, Company pension, Cycle to work scheme, Discounted gym membership, Car scheme
Permanent
North Somerset

Full job description

Join Avon Fire & Rescue Service as a Professional Standards Investigator, conducting fair and thorough investigations into misconduct, complaints and grievances.

Corporate staff
North Somerset

Post number - 3411

Hours: 37 per week (Job share/part time applications are welcome)

Contract: Permanent

Salary: Hay 7 (£37,563 - £40,444)

Closing date: Midday 24 November 2026

Location: Location: Police & Fire HQ, Portishead

Interview Date: 9th & 10th December 2026


Summary of the role

As our Professional Standards Investigator, you will conduct thorough, and timely investigations into allegations of misconduct, grievances, complaints and whistleblowing concerns within Avon Fire & Rescue Service. The postholder will support high standards of integrity, accountability, and professionalism in line with the NFCC Core Code of Ethics and national frameworks.

Some of the things you’ll be doing

  • Plan and conduct investigations into matters including misconduct, bullying and harassment, grievances, external complaints, whistleblowing disclosures, and breaches of policies or codes of conduct.
  • Gather, analyse, and evaluate evidence, including witness interviews, statements, documentary and digital material in accordance with relevant legislation, Service procedures, and best practice.
  • Produce clear, balanced, and well-reasoned investigation reports within agreed timescales with findings and conclusions as to whether there is enough evidence to support a disciplinary process.
  • Design and deliver relevant training (e.g. ‘conducting investigations’) to middle and senior managers, in collaboration with the Employee Relations Business Partners/Advisor, in-house legal advisor and external bodies (where appropriate).
  • Maintain confidentiality, impartiality, and independence throughout the investigative process whilst applying and promoting the NFCC and Avon Fire & Rescue Service Core Code of Ethics.
  • Identify themes, trends, and organisational learning arising from investigations and contribute to service improvement including preparing management information, reports and briefings for senior leaders and governance bodies.
  • Facilitate debrief exercises when a process concludes, capturing learning opportunities and ensuring there is a clear pathway for service improvement e.g. policy development, process changes, enhanced support/training.
  • Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.

What we’ll need from you

Essential

  • Formal training or qualification in investigations, HR, law, or professional standards (e.g. CIPD, investigative interviewing) at Level 3 or equivalent.
  • Strong knowledge of employment law, disciplinary and grievance procedures, and equality legislation.
  • Experience of conducting workplace or professional standards investigations, ideally within the public sector, emergency services, or a regulated environment.
  • Ability to gather and assess evidence objectively and make sound, defensible judgements.
  • Excellent written skills with the ability to produce clear, structured investigation reports.
  • Strong interview and interpersonal skills, including dealing with sensitive and complex issues.
  • Ability to manage a varied caseload and meet deadlines.
  • Shows resilience and professionalism when handling challenging or contentious cases.
  • Able to drive with a full current valid driving licence, or ability to arrange suitable alternative transport to travel to various work locations.
  • Adaptable with a flexible approach to work, to meet business needs.

Desirable

  • Knowledge of the NFCC Core Code of Ethics and national fire service frameworks.
  • Experience within a Fire & Rescue Service, emergency services, local government, or similar organisation.
  • Experience of presenting findings at formal hearings or panels.

What you can expect in return

  • 26 days annual holiday (plus public holidays) rising to 30 days after 5 years, and 31 days after 10 years of service
  • Local Government Pension – Defined Benefit Scheme
  • Electric Vehicle Salary Sacrifice Scheme
  • Cycle to Work scheme
  • Welfare and Wellbeing services
  • Staff Networks
  • Access to Westfield Health Supplementary Healthcare package.
  • Access to Blue Light card with offers online and high street discounts
  • Use of the multi-gym, sports hall, restaurant, free parking and beautiful open surroundings at our Headquarters in Portishead.

How to apply


If you experience any issues with the application or require a paper version please contact recruitment@avonfire.gov.uk . Late applications and any applications with no supporting statement will not be accepted. Please quote job reference number 3411 on any communications. Thank you.

With effect from July 2023 legislation was amended to enable all Fire & Rescue Services to undertake standard DBS checks for all employees. All job roles require a standard DBS check, with certain defined roles requiring an enhanced check. These will be renewed throughout employment.

Avon Fire & Rescue Service is committed to securing equality of opportunity. We welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.

Additional reading

It is important for you to familiarise yourself with our work at Avon FRS and the framework we follow. Please see some resources below for you to read and explore:

Core Code Of Ethics – NFCC

Our mission, vision and values – Avon Fire and Rescue Service

Safeguarding policy – Avon Fire and Rescue Service

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