Private Medical Secretary jobs in Watford

Experienced Medical PA/ Secretary – Private Women's Health Clinic
Part-Time | Self-Employed | Additional Marketing Responsibilities

Location: Mostly remote, with in-person presence at our Henley-on-Thames clinic
(candidates should be within reasonable travelling distance, as this will increase as the role develops)
Hours: Flexible, approx. 12 hours/week over 3-4 days.
Pay: £15-18/hour

About Berkshire Menopause Clinic

Berkshire Menopause Clinic is led by Dr McQuillan, a menopause and women’s health specialist deeply passionate about transforming women’s health. The clinic’s mission goes beyond expert, compassionate care — with a drive to educate and empower the wider community with safe, evidence-based information, so every woman can access the support she deserves.

This is a small, dynamic, and independent clinic where passion, professionalism, and a strong work ethic guide everything we do. By joining Dr McQuillan, you’ll play a key role in supporting both the day-to-day running and the growth of the clinic. Your ideas, initiative, and independence will be valued, and your work will directly impact patients’ experiences and make a real difference to their lives.

If you share this commitment to forward-thinking excellence and want to contribute to a cause that truly matters, we’d love to work with you.

About the Role
Dr McQuillan is seeking an experienced, highly organised and proactive Medical Secretary / PA to take ownership of the day-to-day administration of a busy independent medical clinic, alongside supporting our marketing and community education activities.

The role is approximately 70% medical administration and 30% marketing. Strong medical secretarial and administrative skills are essential, including excellent written communication, exceptional attention to detail, and the ability to work independently and proactively once familiar with our clinic processes.

We are looking for someone who genuinely enjoys detailed administrative work, takes pride in maintaining high standards, and can be relied upon to manage tasks efficiently and thoroughly. The role also offers the opportunity to use creative skills to develop newsletters, social media content and educational resources.

This is an opportunity to become an integral part of a small, supportive clinic, with scope to grow alongside the business over time.

Key Responsibilities

Medical Clinic Administration (Approx. 70%)

• Draft and send highly confidential patient clinic letters and follow-up communications.
• Manage the clinic inbox: handling patient queries on prescriptions, appointments, and billing.
• Proactively manage Dr McQuillan's schedule, booking meetings, and handling queries for external talks.
• Maintain strict compliance with Care Quality Commission (CQC) policies, auditing and keeping all clinic documents up to date.
• Manage patient questionnaires, record-keeping, and clinic supplies.

Marketing & Growth (Approx. 30%)

• Develop engaging social media marketing activity including content in Canva and post across Instagram, Facebook, and LinkedIn.
• Monitor healthcare trends to keep content fresh and relevant.
• Draft and prepare monthly newsletters, working from reliable, evidence-based sources.
• Identify and pursue new marketing opportunities including helping to arrange and promote community wellness events, corporate educational talks.
• Build and nurture partnerships with local organisations and attend occasional in-person events to expand the clinic’s reach.

Ideal Candidate Profile

• At least 3 years' experience in medical secretarial, PA or high-level administrative support, with proven experience preparing detailed professional correspondence, managing confidential information and working independently. Previous healthcare experience is highly desirable, ideally combined with marketing, social media and Canva experience.
• Exceptional attention to detail with proven experience handling highly confidential data or correspondence.
• Excellent written English, with the ability to draft accurate, polished and compassionate patient correspondence and clinical letters, while consistently checking work for completeness and accuracy.
• Strong written, visual, and organisational skills.
• Proficient in Canva, social media, and email marketing platforms.
• Friendly, approachable, professional, and strong ethics in representing our clinic.
• A self-starter with excellent attention to detail, able to work independently, and a natural problem solver. You’ll have the freedom to take ownership of tasks while using your initiative to solve problems and bring fresh ideas to the table.
• Based within a commutable distance of Henley-on-Thames and happy to attend the clinic when needed

Desirable Experience

• Prior experience as a Medical Secretary, Medical PA, or working within a CQC-regulated environment is highly desirable.
• Experience in PR or working with media outlets.
• Experience using medical or healthcare software (for example, Semble or EMIS)

What We Offer

• Flexible hours and remote working (with occasional on-site days in Henley-on-Thames).
• Free parking when on-site.
• Supportive, collaborative working relationship directly with Dr McQuillan.
• The opportunity to make a genuine impact in women’s health and help grow a forward-thinking independent clinic.

Why Join?

You’ll work closely with Dr McQuillan, playing an important role in the smooth running of the clinic, supporting our high standards of patient care, and helping us reach and educate more women through our marketing and community activities.

This role is perfect for someone who brings calm, organisation, warmth and creativity — someone who takes pride in making things run smoothly behind the scenes and enjoys connecting with people, whether through a reassuring patient email or an engaging social media post.

As a small, growing independent clinic, we value initiative, fresh ideas and a genuine enthusiasm for making a difference. There is also the opportunity to grow with the clinic and take on additional responsibilities as the business develops.

What Success Looks Like

✓ Patients feel cared for through smooth admin and kind, prompt communication.

✓ Clinic runs seamlessly with compliance, patient letters, and operational tasks managed.

✓ Our message reaches more people via engaging marketing content and events.

✓ The clinic continues to grow through your ideas, energy, and initiative.

You’ll Thrive Here If You…

• Are organised, proactive (a ‘natural problem solver’), and love variety.
• Love detailed administrative work, take pride in maintaining organised systems, and find genuine satisfaction in getting the little details right.
• Enjoy using Canva and learning new tools.
• Are experienced managing social media (Facebook, LinkedIn, and Instagram).
• Bring positivity, professionalism, reliability, and creativity to your work.
• Communicate with kindness, showing empathy and a reflective approach.
• Value being part of a passionate, mission-driven team, and take pride in maintaining a strong work ethic in everything you do.

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Application by 25/10/26

If you’re ready to play a hands-on role supporting Dr McQuillan in a growing clinic that genuinely cares, we’d love to hear from you.

Please fill out the Indeed application, screening questions and attach your CV. If you have any additional information you would like to provide, email: info@berkshiremenopauseclinic.com

We’re a women’s health clinic that values authenticity, empathy, and real connection. We ask applicants to submit a genuine, personally written application that reflects their own experience and communication skills.
Applications generated using AI tools will not be considered.

Job Type: Part-time

Pay: £15.00-£18.00 per hour

Expected hours: 10.0 – 12.0 per week

Benefits:

• Free parking
• On-site parking

Application question(s):

• We believe in providing a very supportive environment to learn, however we also are looking for a proactive, keen person. If you are unsure how to complete a task or use a new software tool, are you confident in your ability to independently research solutions or look up guides to figure it out yourself before asking for help?
• As a high-quality medical clinic, we take pride in maintaining a warm, polished, and professional presence for all our patients. Are you comfortable maintaining these professional standards in both your attire and your daily interactions and when working remotely from home?
• We are passionate about educating our community and leading the way in women's health. Are you able to assist with marketing, social media and organising our community events and occasionally attending in person to help them run smoothly? If so, please elaborate on your experience in marketing and how you could help increase our clinic reach in the community
• Do you have any experience using medical or healthcare software (for example, Semble or EMIS)? If so, please briefly describe your experience and level of familiarity.

Previous experience with these systems is not essential. However, this role requires someone who is proactive, confident with technology, able to learn new systems quickly, and comfortable working independently once trained.

• This role is approximately 70% medical administrative and secretarial support. This includes drafting and formatting patient letters, managing a busy clinic inbox, responding to routine patient and administrative queries, maintaining accurate records, following established processes/crib sheets, and ensuring day-to-day administrative tasks are completed accurately and promptly.

The administrative element is the main focus of this role, rather than marketing. Please describe your previous experience of this type of administrative/secretarial work and confirm that you would be happy for this to make up approximately 70% of your role.

• This role involves handling sensitive medical information and requires a high level of confidentiality, accuracy, attention to detail and consistency in following established processes.

Please describe your experience of working with highly confidential information or in an environment requiring particularly high administrative standards. If applicable, please also outline any experience of quality assurance, risk management, governance or regulatory frameworks such as CQC.

• We pride ourselves on turning patient email/telephone queries into clinic bookings by providing exceptionally warm, friendly, and welcoming responses. Are you confident in your ability to maintain this kind, patient-focused approach at all times, even when dealing with direct or challenging communications? Please provide your experience in any patient/client facing roles

Education:

• A-Level or equivalent (required)

Experience:

• Administrative: 3 years (required)

Language:

• English (required)

Willingness to travel:

• 25% (required)

Work Location: Hybrid remote in Henley on Thames RG9 2DZ