Receptionist Surgery jobs in Bedford

This is an exciting opportunity to join our dynamic team as a Receptionist/Administrator in the dental service.

Part time in Eaglestone Health Centre, Hospital Campus Milton Keynes- 3 days per week: Monday, Tuesday and Wednesday (08.45 - 16.45)

• Please note that the use of AI is monitored and if used in your application must be declared*

To provide comprehensive reception duties as part of a frontline team delivering a high-quality service to patients and staff. The postholder will liaise extensively with patients and staff making all appointments for patients.

In addition, there is responsibility for accurate financial transactions including banking, reconciliation and debt collection. The postholder will be required to cover at other sites across the dental service.

Milton Keynes Community Health Services is committed to providing quality health & social care services, tailored to the needs of individuals, public & private organizations, delivered close to home. Our services are designed to increase well being & provide opportunities for recovery. We want our employees to feel valued, challenged & supported.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024."

As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

**Please see full job description for further information**

Following a period of training, be competent in all reception sites across the service and with all relevant procedures.

Deal with all enquiries in a professional and empathetic manner. These may be via telephone, face to face or written contact.

Calm and effective communication when dealing with potentially inflammatory situations with service users to enable accurate information gathering and de-escalation.

Use advanced communication skills when dealing with patients who may have additional needs, dental phobia or exhibit challenging behaviour.

Liaise with receptionist colleagues across all dental sites to ensure timely access for all patients.

Receive patients and prepare or advise them as necessary for their clinical care.