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Job Post Details

Receptionist - job post

Park Holidays UK
2.9 out of 5 stars
Ashbourne
£10,575 a year - Permanent, Part-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £10,575 a year

Job type

  • Part-time
  • Permanent

Location

Ashbourne

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Life insurance
  • Employee assistance programme
  • Company pension
  • Discounted gym membership

Full job description

Compensation: £10,575 Per Annum
Weekly Hours: 16


Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

Park Holidays is seeking a Receptionist with excellent communication skills and a proven ability to provide outstanding customer service in a fast-paced environment. As the first point of contact for our guests, you’ll play a key role in delivering outstanding customer service and creating a warm, memorable experience for every visitor.

Job Duties

  • Meet and greet holiday guests as the first point of contact for the park.
  • Carry out administration duties on Park Vision as agreed with the Holiday Sales Manager.
  • Provide an information service on all park activities, facilities and local services and attractions.
  • Provide an efficient reservations service to all resident guests.
  • Book guests on arrival in a courteous manner and relay any relevant information regarding the Park's facilities to them.
  • Efficiently operate the Park telephone system.
  • Complete all Welcome Packs with corresponding programs, membership cards etc.
  • Issue and control all keys to guest accommodation.
  • Operate the Park mobile radio system.
  • Take payment for holidays or caravan owners' accounts and issue receipts.
  • Ensure the office and reception are always clean.
  • Open and process post as required.
  • Make outgoing sales calls - upselling extended stays and upgrades.
  • Contact hire fleet guests via telephone to chase for the booking payment as per the Company agreement.

Requirements

  • Strong communication and interpersonal skills
  • A passion for customer service and a friendly, approachable manner
  • Good organisational skills and attention to detail
  • Ability to work independently and as part of a team
  • Previous reception or front-of-house experience is desirable but not essential
  • This role is subject to a Basic Disclosure and Barring Service (DBS) check.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

  • Generous discount on holidays across our parks
  • Discount at all restaurants on park for you and your family
  • Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
  • Free premium eye test voucher
  • Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
  • Discounted gym memberships
  • Employee referral scheme
  • Sales referral scheme
  • Free expert mortgage advice
  • Company pension scheme


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