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Job Post Details

Dental Receptionist - job post

Blossom Family Dental Care
York YO24
From £12.71 an hour - Permanent

Job details

Pay

  • From £12.71 an hour

Job type

  • Permanent

Location

York YO24

Benefits

Pulled from the full job description

  • Company pension

Full job description

We are looking for a Patient Co-ordinator (Receptionist) to join our expanding team, who will provided a high level of customer care for our patients.

Our practice, based in the heart of York, is independently owned and provides family dental care.

Working hours: 26.75 to 35 hours per week over 3 to 4 days. 7.45am to 5.30pm.

Starting salary: Minimum Wage (negotiable for candidate with previous dental experience), will increase once passed probation.

What We Can Offer You:

  • A happy, friendly and dedicated working environment
  • A supportive and experienced Practice Manager, Senior Patient Co-ordinator (Receptionist) and Lead Administrator
  • A friendly and well organised team of dentists, therapists, hygienists, dental nurses and patient co-ordinators (receptionists)
  • On-going training (including fully funded courses and qualifications)
  • Career development (including additional duties available for the right candidate looking to progress)
  • DBS Check paid by employer
  • Enrolment in our Employer Contributory Pension Scheme
  • Additional Bonuses and Benefits throughout the year
  • Team-building days and team day trips (arranged by the practice)
  • Uniforms supplied

Specific Skills Required:

  • Dental background is preferred but medical, administrative or hospitality background will also be considered
  • Excellent focus on patient journey and hight level of customer service
  • Willing to learn and carry out continued professional development
  • Strong interpersonal and communication skills
  • Proactive, calm, caring with a positive attitude
  • Experience with Dentally Software (preferred but no required)
  • A good level of computer literacy including knowledge of Microsoft office 365
  • GDC registration (desirable but not required)

Your Key Responsibilities:

  • To provide a reliable, efficient and timely service to ensure we exceed patient expectations at every visit and provide a first class customer experience
  • Provide support to our patients via our reception our our in-house call centre
  • To work as part of the whole dental team to assist in the provision and delivery of dental care services to patients
  • Ensure that all activities undertaken at the practice are in line with our policies and procedures
  • To maintain and update patient records and carry out administration duties

Job Type: Permanent

Pay: From £12.71 per hour

Education:

  • GCSE or equivalent (preferred)

Work Location: In person

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