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Job Post Details

Group Training Manager
23 Calthorpe Road, Birmingham B15 1RP
£44,000 - £54,000 a year
Permanent, Full-time

Job details

£44,000 - £54,000 a year
Free parking, On-site parking
Permanent, Full-time
23 Calthorpe Road, Birmingham B15 1RP

Full job description

Role Purpose

The Group Training Manager will lead the development, delivery and continuous improvement of the organisation's learning and development function across a group of 20+ care homes.

The role will ensure that colleagues have the knowledge, skills and confidence required to deliver consistently high-quality, person-centred care, while ensuring the organisation meets its statutory, regulatory and internal training requirements.

Working closely with operational, quality, HR and senior leadership teams, the Group Training Manager will establish a consistent group-wide approach to training, monitor compliance and effectiveness, and lead a small central training team.

Key Responsibilities

Training Strategy & Leadership

  • Develop and implement the group's annual learning and development strategy.
  • Establish a consistent training framework across all 20+ care homes.
  • Lead, coach and develop the two direct reports within the training team.
  • Allocate training resources according to operational priorities and identified risks.
  • Provide regular training and compliance reporting to senior leadership.
  • Manage the training budget and external training providers.

Mandatory & Compliance Training

  • Own the group's mandatory training framework and ensure requirements are clearly defined and consistently applied.
  • Monitor compliance across all homes and proactively address areas of risk.
  • Ensure training content reflects current legislation, regulation, best practice and organisational policies.
  • Work closely with Quality, Operations and HR to identify training requirements arising from audits, incidents, complaints, inspections and performance data.
  • Maintain appropriate records and evidence of training for regulatory and audit purposes.

Learning & Development

  • Identify skills and capability gaps across the organisation.
  • Develop learning programmes for new starters, existing colleagues, managers and future leaders.
  • Oversee induction and onboarding training.
  • Develop and maintain career development and progression pathways.
  • Support leadership and management development across the group.
  • Introduce appropriate blended learning approaches, including face-to-face, e-learning, coaching and practical assessment.

Training Quality & Effectiveness

  • Evaluate the effectiveness and impact of training rather than simply measuring attendance.
  • Introduce appropriate training KPIs and dashboards.
  • Undertake regular reviews of training materials, programmes and competency assessments.
  • Gather feedback from learners, managers and operational teams.
  • Use audit, care quality and people data to identify areas where training interventions may improve outcomes.

Operational Partnership

  • Build strong relationships with Home Managers, Regional Managers and senior operational leaders.
  • Act as the subject matter expert for learning and development across the group.
  • Work collaboratively with Quality, HR, Operations and Clinical/Care teams.
  • Ensure training provision is practical, accessible and aligned with the realities of care home operations.
  • Balance central consistency with the differing needs of individual homes.

Person Specification

Essential

  • Significant experience in a training, learning and development or organisational development role.
  • Hold a health and social care qualification
  • Experience of designing and delivering training across multiple sites.
  • Experience of working within a regulated environment, ideally adult social care, healthcare or another similarly regulated sector.
  • Experience managing and developing a small training team.
  • Strong understanding of mandatory training and competency requirements.
  • Experience using training data and compliance reporting to identify and address gaps.
  • Excellent communication, facilitation and presentation skills.
  • Strong organisational and project-management skills.
  • Ability to influence and engage senior operational stakeholders.
  • Confident working with systems, data and learning management systems.
  • Ability to travel regularly between care homes.

Desirable

  • Experience within a multi-site care home or social care organisation.
  • CIPD, CTP, L&D or equivalent professional qualification.
  • Relevant adult social care assessor qualifications / IQA qualification
  • Experience supporting organisations through CQC inspections or equivalent regulatory processes.
  • Experience implementing or improving an LMS.
  • Experience developing leadership and management programmes.
  • Knowledge of apprenticeship programmes and levy-funded development.
  • Experience completing the adult data set
  • Experience managing the levy
  • Experience delivering positive behaviour and physical intervention training
  • Experience with Dementia

Key Measures of Success

The successful candidate will be expected to demonstrate:

  • Consistently high mandatory training compliance across the group.
  • Clear and reliable training reporting and governance.
  • Improved consistency of training standards between homes.
  • Strong completion and competency rates for new starter induction.
  • Evidence that training is improving knowledge, skills and practice — not simply attendance.
  • Positive feedback from colleagues and operational leaders.
  • Effective development and performance of the two-person training team.
  • Training programmes that respond proactively to quality, regulatory and operational priorities.
  • Effective management of the training budget and external providers.

Leadership Expectations

This is a hands-on leadership role. The Group Training Manager will be expected to balance strategic responsibility with practical involvement in training delivery, programme development, coaching and stakeholder engagement.

The role holder will be expected to lead through influence, working with Home Managers and Regional Managers to embed learning into day-to-day practice rather than treating training as a standalone central function.

Pay: £44,000.00-£54,000.00 per year

Benefits:

  • Free parking
  • On-site parking

Work Location: In person

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