Restaurant Manager jobs in Lancaster

Lancaster House Hotel is a deluxe 4-star hotel with on-site Health Club facilities, including an indoor pool, hot tub, steam room, sauna and fully equipped gym, it’s the perfect place to sit back and relax.

We now have fantastic opportunities for dedicated and passionate individuals to join our enthusiastic and talented team to help create enjoyable and memorable experiences for all our guests.

Why Choose Lancaster House Hotel?

You will be working in a family run, friendly and supportive environment where we encourage you to reach your full potential.

You will benefit from our company benefits, which include:

• 50% Discount off food and beverage in English Lakes restaurants and bars
• 50 % Discount off Spa Treatments and Watersports Activities
• Complimentary Health Club membership for you and your family
• Additional holiday day for each year of service up to a maximum of 5 days
• Complimentary bed and breakfast stay for two people to celebrate your employment anniversary every year
• English Lakes gift vouchers, Spa vouchers and awards lunch presentation for each year of service
• Access to Personal Development Fund
• After 11 weeks you will receive a complimentary Bed and Breakfast stay for you and a guest
• Exclusive Flash Accommodation Sales - solely for team members, their family and close friends

OVERALL PURPOSE OF POSITION:

Responsible for overseeing the quality, efficiency, and smooth operation of food and beverage services throughout the hotel. Ensures consistently high standards of customer service are delivered to all guests by leading, motivating, and supporting the team throughout each shift. Monitors service performance, resolves guest queries or concerns promptly, and maintains compliance with company standards and procedures. Acts as a key link between the team and management, ensuring effective communication and the delivery of a seamless, positive dining experience.

Requirements for a Restaurant & Banqueting Supervisor;

• Friendly, outgoing and motivated to go the extra mile for guests and colleagues.
• Excellent personal appearance and hygiene standards .
• Inspirational leadership skills.
• Great attention to detail Knowledge of industry related regulations.
• To maintain a high standard of internal and external customer care by responding to guest requests and requirements, communicating respectfully with colleagues and other departments.
• Experience in Hospitality system such as Res-Diary preferred but not essential
• Track record of delivering results through exceptional service standards
• Attention to the smallest detail
• A passion for hospitality and great customer service Friendly, courteous, and helpful, with excellent communication skills

Notes:

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility and photo I.D. will be required from candidates at interview as part of our standard recruitment process.

English Lakes Hotels Resorts & Venues is an equal opportunity employer. We’re committed to creating an inclusive environment for all candidates.

If you require any reasonable adjustments to support you through the application or upon successful selection for our interview process, please let us know. We’re happy to accommodate your needs to ensure a fair and accessible experience.

Job Types: Full-time, Permanent

Pay: £13.40 per hour

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay
• Store discount

Ability to commute/relocate:

• Lancaster LA1 4GJ: reliably commute or plan to relocate before starting work (required)

Work Location: In person