Restaurant Runners jobs

Company Description

*Exciting opportunity Alert*

We are thrilled to announce the grand opening of our beautiful new restaurant this October 2025 nestled in the heart of Fitzrovia, London. With an inviting atmosphere and approximately 60 seats, our establishment promises an unforgettable dining experience. Our cosy bar area is the perfect spot to unwind with expertly crafted cocktails, fine wines, or a comforting cup of tea or coffee.

WSH restaurants company is a collection of stunning restaurants. Each with its own character, offering exceptional food, and warm skilful service.

At WSH restaurants, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

We are looking for a full time Food Runner to work in one of their most iconic venues in Central London, this is the stunning restaurant, situated inside the world famous Fitzrovia district.

Full time (45hrs per week)

£28.800 per year plus generous Tronc (DOE)

**We only accept candidates eligible to work full-time in the UK ***

As a Food Runner you will receive the following company's benefits:

• 25% discount across WSH Restaurants on the entire bill
• Enrolment into the pension scheme (after three months)
• Up 28 days Holiday per annum including Bank Holidays increasing with long service
• AVIVA Wellbeing Hub
• Access to everyday discounts and communication portal (HOPI)
• Employee assistance programme
• Meals on duty
• Opportunities for promotion and a wide range of training programs to support your development
• Uniform provided (allowance in place)
• Christmas party
• Volunteering day
• Loyal Service Award
• Cycle to work scheme

Job Description

Your key responsibilities will include:

• Provide a warm and friendly welcome to all guests, creating a welcoming atmosphere from the moment they arrive.
• Deliver exceptional service by crafting memorable dining experiences with prompt and professional attention.
• Being knowledgeable about the menu and making recommendations to our guests
• Representing and maintaining a positive brand image
• Follow departmental standard operating procedures to maintain high service standards.
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Qualifications

• Excellent communication skills to interact with customers and team members effectively
• Ability to multitask and work efficiently in a fast-paced environment
• Attention to detail to ensure accuracy in food orders and presentation
• Knowledge of food and beverage service standards and procedures
• Physical stamina to stand for long periods and carry heavy trays
• Flexibility to work varied shifts, including weekends and holidays
• Positive attitude and friendly approach to provide excellent customer service
• Time management skills to prioritize tasks and meet deadlines
• Teamwork skills to collaborate with other staff members and maintain a harmonious work environment

Additional Information

Our success is down to the investment we make in developing our people to ensure they can be the best they can. Everyone who joins us will attend our induction where they learn more about us and be supported throughout their journey with us.

We welcome applications from everyone and celebrate diversity at the WSH restaurants company. In line with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the UK. You’ll need to provide documentation during the interview process.

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

We invest in development opportunities and are looking to recruit, train and retain the best people in the industry.