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    • Promote the restaurant and spa facilities to guests.
    • We are seeking an organised and professional Hotel Reception Manager to oversee the front desk operations…
    • _You must be customer service focused and committed to providing a helpful, friendly service, have good verbal and written communication skills with attention…
    • Working closely with the restaurant and events teams during busy services.
    • Hours:* Part-time & full-time opportunities available.
    • Approximate weekly hours: 40 guaranteed with option for more*.
    • Due to the unique nature of the two venues operating as a busy daytime café and a vibrant evening…
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    • Discounted of free food on shift.
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    • Discounted or free food on shift.
    • Taking food and drink orders with attention to detail.
    • Greeting guests and providing a welcoming atmosphere.
    • Previous experience in a kitchen environment or restaurant setting is preferred.
    • Assist in the preparation and cooking of meals according to established recipes…
    • Previous experience in hospitality (restaurant, pub, café) is preferred but not essential.
    • Hours:* Part-time / Full-time *(Must be able to drive as we are a…
    • Proven supervising experience within a restaurant or hospitality setting.
    • Previous experience working in restaurants, hotels, or similar establishments is…
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    • Discounted of free food on shift.
    • We are seeking a talented Bartender who shares our vision to promote local products and provide excellent customer service.
    • Currently a 32-bedroom country house hotel with championship golf course, the hotel has plans to develop a brand new state of the art Spa & wellness centre as…
    • Proven experience in a professional kitchen environment, ideally within a restaurant or hospitality setting.
    • This role offers an exciting opportunity to ensure…
    • Previous experience within a busy restaurant, café, bistro or similar hospitality environment.
    • Our client is looking for an enthusiastic and hands-on Senior…
    • Discounted or free food when working from venue.
    • Assist with the running of events, taking a leading role in ensuring everything runs smoothly.
    • The role offers an exciting opportunity for a professional with a strong background in hospitality who is commercially aware and has the experience to deliver…

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Job Post Details

Reception Manager - job post

Hellaby Hall Hotel
2.3 out of 5 stars
Rotherham S66
£28,500 - £32,000 a year - Full-time

Job details

Pay

  • £28,500 - £32,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Holidays

Location

Rotherham S66

Full job description

We are seeking an organised and professional Hotel Reception Manager to oversee the front desk operations of our busy hotel, However knowlegde of Rezlynx is a must The successful candidate will be responsible for managing administrative tasks, ensuring excellent communication with guests, and supporting the smooth running of daily operations. This role offers an excellent opportunity for someone with strong organisational skills to lead our Front of House Team.

Duties

  • Supervise and coordinate all front desk activities
  • Answer and direct phone calls with professional phone etiquette
  • Manage incoming correspondence, emails, and enquiries efficiently
  • Maintain accurate data entry records using Microsoft Office, Rezlynx /Guestline
  • Laise and support the meetings and events team as required
  • Ensure the reception area is tidy and welcoming
  • Support administrative tasks such as filing, photocopying, and document preparation
  • Work closely with the reservation team to maximise occupancy and upselling opportunities
  • Manage check-ins/outs, room allocations, and billing with high attention to details
  • Lead, mentor and train the reception team
  • Be the point of contact for the guest, ensuring every stay starts and ends perfectly
  • Promote the restaurant and spa facilities to guests

Qualifications

  • Proven experience in a hotel supervisory or management role
  • Familiarity with Property Management Systems Rezlynx
  • Excellent organisational skills with the ability to prioritise tasks effectively
  • Exceptional phone etiquette and communication skills
  • A ‘can-do’ attitude with the ability to stay calm and professional under pressure
  • Experience with data entry and maintaining detailed records
  • Comfortable working a variety of shifts, including weekends, evenings and bank holidays

This position provides an engaging work environment where organisational excellence is valued. The ideal candidate will be proactive, detail-oriented, and committed to delivering outstanding customer service.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: £28,500.00-£32,000.00 per year

Work Location: In person

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