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Temp to Perm Customer Support Advisor - Medical Services
Express Recruitment
·
4.0
Bramcote NG9 7HA
From £25,740 a year
Temporary, Full-time
Apply now

Job details

From £25,740 a year
Annual leave, On-site parking
Temporary, Full-time
No weekends, Monday to Friday
Bramcote NG9 7HA

Full job description

Express Recruitment are working in partnership with a leading medical services manufacturer who are seeking a friendly Customer Support Representative to join their team on an immediately starting Temporary basis, to support with an increased workload. Due to recent company success, there is a very strong possibility that the role will become permanent!

The best part about this role is that the hours are solely Monday-Friday, 9:00am-5:00pm, with no evenings or weekends and there’s also lots of on-site parking available for the successful candidate. Additional company benefits, including an increased starting salary of c£27-£28K will be offered should you be made permanent with the company.

Roles & Responsibilities

  • Handle telephone calls, emails and live chat correspondence from a variety of individuals
  • Act as the first point of contact for product queries and assist with general order processing and timeline enquiries
  • Update an internal CRM database with confidential customer information, ensuring adherence to GDPR when dealing with customer data
  • Schedule and co-ordinate appointments for new customers, ensuring good quality diary management
  • Provide an excellent service to all customers and clients

Skills & Experience

  • Previous customer service/administration experience
  • Polite and professional telephone manner
  • Good IT proficiency in MS Office packages
  • Excellent organisation skills
  • Knowledge of Data Protection and GDPR

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates. We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7 Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Job Location

Bramcote, Nottinghamshire

Salary

c£13.20 per hour + Holiday Pay D.O.E

Job Type and Hours

Monday – Friday, between 9:00am-5:30pm

How to Apply

Interested candidates can send their resumes to jobs@express-recruitment.co.uk mentioning the Job Title in the subject line. Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

Pay: From £25,740.00 per year

Experience:

  • UK Address History : 3 years (required)

Language:

  • English Fluently (required)

Licence/Certification:

  • Right to Work in the UK (required)

Work Location: In person

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