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The Treehouse jobs in Croydon

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    • Shift pattern: varies depending on Business needs-working mainly evening shifts, but also some morning shifts and middle shifts.
    • View all Madera at Treehouse Hotel London jobs - West London jobs - Server jobs in West London
    • Salary Search: Waiting Staff salaries in West London
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Job Post Details

Waiting Staff - job post

Madera at Treehouse Hotel London
West London
Full-time

Job details

Job type

  • Full-time

Location

West London

Benefits

Pulled from the full job description

  • Referral programme
  • Annual leave
  • Employee discount
  • Bereavement leave
  • Employee assistance programme
  • Company pension

Full job description

Job Ref: CG12777
Branch: Madera at Treehouse Hotel London
Location: Treehouse London, London (West)
Salary/Benefits: Great Salary, Paid Holidays, incentives, Career opportunity + Cairn Staff Rate + Other Benefits!
Contract type: Casual
Hours: Full Time
Shift pattern: varies depending on Business needs-working mainly evening shifts, but also some morning shifts and middle shifts.
Hours per week: Zero hours but would do close 30-35 hours weekly, sometimes more when busy
Posted date: 01/06/2026
Closing date: 03/08/2026


Hospitality Starts Here – Build Your Future with Cairn Group

Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career, you’re proud of.

About the Role:

As Waiting Staff at Cairn Group, you’ll be at the heart of every guest interaction—bringing energy, enthusiasm, and personal touches that make every visit feel special.

You’ll greet each guest with a warm welcome, take pride in presenting food and drink to the highest standard, and offer attentive, tailored service that anticipates guest needs and exceeds expectations.

With a focus on teamwork and a commitment to creating unforgettable experiences, you’ll help ensure every guest leaves with a smile—and looks forward to returning.

About You:

You will thrive at Cairn Group because you are:

  • A Hospitality Hero – With a warm personality, you create a positive, welcoming atmosphere for every guest.
  • A Service Superstar – Your enthusiasm and proactive approach make each guest feel seen and valued.
  • A Team Player – You support your colleagues and work together to keep service running smoothly.
  • Cool Under Pressure – You thrive in a fast-paced environment and stay composed no matter how busy it gets.
  • A Polished Professional – You present yourself with confidence and take pride in every detail of service.
  • Proactive Organised – You manage your section efficiently, anticipate guest needs, and stay one step ahead.

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.

At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

  • Service Charge Gratuities: Your hard work pays off. Service charge and gratuities add a well-earned boost to your pay.
  • Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
  • Stay, Relax and Recharge: Enjoy discounted stays across our all our venues. Treat yourself or bring your friends and family along for a well-earned break.
  • Delicious Discounts: Indulge a little with discounts off food and drinks across our hotels, bars and restaurants.
  • Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
  • Retail, Cinema Fun Discounts: Enjoy exclusive access to savings on shopping, cinemas trips and fun days out.
  • Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
  • Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
  • Recommend a Friend: Bring great people into the team and earn a bonus when they join!
  • 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
  • Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
  • Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
  • Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!

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