Treetops jobs in Croydon

Residential Support Worker and Waking Night Worker – Children’s Home

Job post summary

Pay: £13.27 per hour
Sleeping shift (11pm–7am): £54 set rate
Waking night (11pm–7am): £101.68 set rate
Contract: Zero hours

Job description

Location: Treetops House, 20 Bute Gardens, Hammersmith, London W6 7DR

About the role

Inclusive Children Services provides high-quality residential care for young people aged 8–17, including young people with learning disabilities, emotional and behavioural difficulties, autism, ADHD and other complex needs.

We are recruiting staff for Treetops House, our new residential children’s home in Hammersmith. The home is expected to open in early 2027, although an exact opening and employment start date have not yet been confirmed. We are beginning recruitment in advance so that a suitable team can be in place when the home is ready to welcome its first young person.

We are looking for passionate, reliable and committed staff who can act as positive role models and help create a safe, nurturing and supportive environment where children can thrive.

Current hiring needs

For the initial team at Treetops House, we are recruiting:

• Four full-time Residential Support Workers to work across the home’s day and night rota.
• Two Waking Night Workers to support and supervise young people overnight.

Candidates should be confident working in a residential setting and able to remain calm, professional and attentive to safeguarding when responding to young people’s needs and behaviour. Previous experience with de-escalation, physical intervention or supporting young people with complex needs would be beneficial.

Availability and the expected shift pattern for each role will be discussed at interview. The anticipated start date will be confirmed as plans for the home progress.

Please do not apply if:

• You require visa sponsorship.
• You do not have, or are not willing to work towards, a Level 4 Children, Young People and Families Practitioner qualification or equivalent.

Shift and availability requirements

Residential Support Workers

• Full-time availability: 40 or more hours per week.
• Availability is required across weekdays and weekends.
• Applicants must be able to work night shifts as part of the rota, including at least one night shift per week or two to three per month.

Waking Night Workers

• Applicants must be available to work waking night shifts, including weekends as required by the rota.

Indicative shift times

• Day shifts: start between 8am and 10am and finish between 6pm and 8pm.
• Night shifts: start between 6pm and 8pm and finish between 8am and 10am.
• Sleeping or waking night duties between 11pm and 7am will be explained at interview, as applicable to the role.

Main responsibilities

1. Primary responsibilities

• Help establish, maintain and develop a calm and supportive home environment that promotes children’s emotional security, happiness and growth.
• Become familiar with the company’s philosophy and policies.
• Help plan and take part in recreational and social activities, encouraging children to explore constructive interests and opportunities.
• Respect and maintain the confidential nature of the work.

2. Children’s care

• Build positive relationships with children based on trust, understanding and mutual respect.
• Encourage children to develop socially acceptable standards of behaviour.
• Provide children with appropriate personal and social guidance.
• Share responsibility for the safe supervision of children.
• Act as a key worker where required, including undertaking casework, writing reports and contributing to individual care plans.

The company is committed to safeguarding and promoting the welfare of all children and young people in our care. Every member of staff has a responsibility in this area.

3. Staff team

• Take responsibility for and contribute to your own professional development.
• Attend and participate in staff meetings, supervision and appraisals as appropriate.
• Complete and participate in required training.

4. Assessment, recording and reporting

• Use the company’s systems to record children’s progress and development.
• Contribute to accurate reports and records.
• Attend and contribute to reviews, care planning meetings and other relevant meetings when required.

5. Resources

• Make effective use of the resources available within the home and the community.
• Help maintain clean, orderly and welcoming living and social areas.

6. Management, organisation and administration

• Contribute to positive relationships between children, between staff and children, and within the staff team.
• Maintain full and accurate records of the care and support provided to children.

7. General duties

• Carry out other reasonable tasks requested by the Registered Manager, Deputy Manager or Team Leader.
• Act as a driver or escort when transporting children to school, appointments, shopping trips and activities, where appropriate.
• Undertake sleeping-in duties where required for the role.
• Follow the home’s procedures for the responsible use and recording of resources and expenditure.

Safeguarding

This post is subject to safer recruitment checks, including an Enhanced Disclosure and Barring Service check.

Inclusive Children Services is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Staff must follow the setting’s Child Protection Policy and promptly report any safeguarding concerns to the Designated Safeguarding Lead, a Deputy Designated Safeguarding Lead or the senior member of staff on duty.

Requirements – beneficial but not compulsory

• Previous experience working with children or young people in a residential, school, youth work or SEN setting.
• An understanding of safeguarding, child development and trauma-informed practice.
• A resilient and compassionate approach, with a commitment to supporting young people’s independence.

Applicants must have the right to work in the UK. Visa sponsorship is not available for these roles.

Benefits

• Company pension scheme.
• Sick pay.
• Comprehensive induction and training.
• Opportunities for progression to roles such as Team Leader or Senior Support Worker.

Work authorisation: United Kingdom required
Work location: In person – Treetops House, Hammersmith, London W6 7DR

Pay: £13.27 per hour

Benefits:

• Casual dress
• Company pension
• Sick pay

Ability to commute/relocate:

• London W6 7DR: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you currently hold an Enhanced DBS certificate for the child workforce that includes a Children’s Barred List check?

Yes / No / Unsure

• Is your DBS certificate registered with an active DBS Update Service subscription?

Yes / No / Unsure

• If you are in the UK on a visa, what type of visa do you hold, when does it expire, and does it restrict the hours you can work? Please write “Not applicable” if you are not on a visa.

Short answer

• Which role are you interested in?

Full-time Residential Support Worker / Waking Night Worker / Either role

• What is your regular, ongoing availability for work at Treetops House? Please tell us which days you are usually available from Monday to Sunday, whether you can work day shifts, waking night shifts or both, and approximately how many hours per week you would like to work.

Work authorisation:

• United Kingdom (required)

Work Location: In person