Company Description

UX Designer

Location: Newbury HQ + *Hybrid working

Working Hours: Full time 37.5 hours per week – Mon – Fri

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  Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Job Description

As a UX Designer, you will support the design and improvement of VodafoneThree Business digital experiences by applying established UX methodologies, design standards and customer-centred design principles.

You will work alongside UX Design Leads and Digital Designers to create wireframes, user flows, prototypes and journey documentation that support the delivery of intuitive and effective customer experiences across digital channels.

This role provides an opportunity to develop expertise in UX design, research, accessibility and digital product design within a fast-paced transformation environment.

What you'll do

• Create wireframes, user flows, journey maps and prototypes for digital customer journeys.
• Support discovery, research and testing activities under the guidance of UX Design Leads.
• Apply established UX patterns, design standards and accessibility guidance.
• Assist in documenting customer requirements and translating them into design artefacts.
• Collaborate with Product, Content and Design teams to support delivery of customer-focused experiences.
• Conduct competitor reviews, heuristic evaluations and basic UX analysis.
• Support usability testing and assist with translating findings into design recommendations.
• Maintain design assets and documentation within agreed tools and repositories.
• Contribute ideas for improving customer journeys and digital experiences.
• Continuously build UX knowledge, capability and understanding of digital best practice.

Qualifications

Who you are

• Experience or formal training in UX design, interaction design or digital product design.
• Understanding of wireframing, prototyping and user-centred design principles.
• Familiarity with Figma or equivalent design tools.
• Awareness of accessibility and usability best practices.
• Strong communication and collaboration skills.
• Ability to work on multiple tasks and deliver to agreed deadlines.
• Desire to learn and develop within UX and digital design.

Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Additional Information

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email careers@vodafonethree.com for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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