Whalley jobs in Lancashire

Office Assistant / Administrative Assistant

Creative Branding Workwear Ltd

Location: Whalley, Lancashire
Job Type: Full-time

Creative Branding Workwear Ltd is an established, family-run business specialising in branded workwear, embroidery and printing.

We are looking to recruit a reliable, organised and enthusiastic Office Assistant to join our busy team and provide additional support to our existing office staff.

This is a varied, hands-on administrative role where no two days are the same. The successful candidate will help with the day-to-day running of the office, customer enquiries, order processing and general administration.

We are looking for someone who is confident using computers, has excellent attention to detail and can work efficiently in a busy environment.

Key Responsibilities

• Supporting existing office staff with daily administrative duties.
• Answering incoming telephone calls and responding to customer emails.
• Processing customer orders accurately and efficiently.
• Preparing customer quotations and following up on enquiries.
• Updating customer records and maintaining accurate order information.
• Liaising with the embroidery, printing and production teams regarding customer orders.
• Keeping customers updated on order progress and delivery information.
• Assisting with stock enquiries and supplier communications.
• Supporting the teams workload and general paperwork when required.
• Helping to maintain an organised and efficient office environment.
• Undertaking additional administrative duties to support the business as required.

Skills & Experience Required

Essential:

• Good computer skills and confidence using email and Microsoft Office.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• A professional, friendly and helpful telephone manner.
• Ability to manage multiple tasks and prioritise workloads.
• Ability to work independently and as part of a team.
• Reliable, punctual and willing to take initiative.
• A positive attitude and willingness to learn.

Desirable:

• Previous experience in an office administration or customer service role.
• Experience processing orders or preparing quotations.
• Experience working in a small business or busy office environment.

Previous experience within the workwear or clothing industry is not essential, as training will be provided.

About You

We are looking for someone who is proactive, hardworking and genuinely enjoys being part of a team.

You should be comfortable working in a fast-paced environment, confident dealing with customers and willing to help wherever needed.

As a small, family-run business, teamwork is extremely important to us. We need someone who can support our existing office staff, take ownership of their responsibilities and help ensure the smooth running of the business.

What We Offer

• A friendly and supportive working environment.
• Full training on our products, systems and processes.
• A varied role with opportunities to develop your skills.
• The opportunity to become part of an established and growing family business.
• A supportive team where your contribution makes a difference.

How to Apply

Please apply through Indeed with your CV and a brief covering statement outlining your relevant experience and why you would be suitable for the position.

We look forward to hearing from you!

Pay: From £13.50 per hour

Work Location: In person