Customer Service Representatives for hire in Birmingham
Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Birmingham to make your hiring faster and simpler.
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2,388
candidates
Resume updated in last 6 months
Most popular skills
Customer Service13%Communication Skills11%Microsoft Office7%Education level
High school diploma or GED48%Bachelor's degree27%Vocational or technical training16%Years of experience
Less than 1 year2%1-2 years14%3-5 years14%Current company
Concentrix
Teleperformance
Avon
Time at current job
Less than 1 year9%1-2 years44%2-5 years38%
Browse Indeed's database of 2,388 profiles for Customer Service Representatives in Birmingham
Last updated: 15 Jul 2026
Customer Service Representative: Cost of hiring?
- Common salary in Birmingham: £24,420 yearly
- Typical salaries range from £24,420 – £34,160 yearly
*Indeed data (GB)
Administrative Assistant/Customer Service
Birmingham
Licenses & certifications
SQLMicrosoft ExcelData Analysis SkillsData VisualisationEnglishSkills
Microsoft OfficeCommunication SkillsCustomer ServiceDesktop SupportTechnical SupportData EntryCustomer Sales and Service Representative
Birmingham
Licenses & certifications
First Aid CertificationGCSEAS LevelSkills
First AidSolderingManual HandlingStaff TrainingTime ManagementCustomer ServiceCustomer Service Representative
Birmingham
Licenses & certifications
Certificate of Higher EducationNVQSkills
Phone EtiquetteSocial Media ManagementStaff TrainingCustomer ServiceCash HandlingBookkeepingCustomer Success and Service Representative
Birmingham
Licenses & certifications
Safeguarding CertificationSkills
SalesUpsellingSales PipelineCRM SoftwareHubspotData Analysis SkillsCUSTOMER SERVICE REPRESENTATIVE
Birmingham
Licenses & certifications
Driving LicenceSkills
Customer SupportCase ManagementComplaint HandlingCRM SoftwareCustomer Relationship ManagementCommunication SkillsCustomer Service Advisor
Birmingham
Licenses & certifications
Paediatric First Aid CertificationSkills
Special EducationEnglishCustomer ServiceCustomer SupportLogisticsComputer Skills
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service representative role?
The average time to fill a customer service representative role is 39 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service representatives tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: customer service, communication skills and microsoft office.
What licenses or certifications are common for a customer service representative?
Common licenses or certifications for customer service representatives include: First Aid Certification, Driving Licence and Safeguarding Certification.
What are some job titles related to customer service representatives?
According to Indeed’s Smart Sourcing data, job titles related to customer service representatives include: customer advisor, customer success and service representative and customer sales and service representative.
What level of education is common for a customer service representative?
High school diploma or GED is the most common level of education for a customer service representative in Birmingham, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service representative?
Most customer service representatives have 13 years of professional experience.
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