Customer Service Representatives for hire in Birmingham
Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Birmingham to make your hiring faster and simpler.
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4,179
candidates
Resume updated in last 6 months
Most popular skills
Communication Skills12%Customer Service10%Time Management7%Education level
High school diploma or GED51%Bachelor's degree20%Vocational or technical training17%Years of experience
3-5 years30%6-10 years30%More than 10 years20%Current company
Teleperformance
NatWest Bank
Volvo Cars
Time at current job
2-5 years50%Less than a year17%1-2 years17%
Browse Indeed's database of 4,179 profiles for Customer Service Representatives in Birmingham
Last updated: 23 Oct 2026
Customer Service Representative: Cost of hiring?
- Common salary in Birmingham: £25,420 yearly
- Typical salaries range from £25,420 – £36,235 yearly
*Indeed data (GB)
Customer Service Representative
West Midlands
Licenses & certifications
Driving LicenceSkills
Organisational SkillsCommunication SkillsTime ManagementDriving LicenceCustomer ServiceProject ManagementCustomer Contact Centre Advisor
Birmingham
Licenses & certifications
Driving LicenceSkills
Communication SkillsTime ManagementCustomer ServiceCustomer SupportHandling Customer EnquiriesComplaint HandlingCustomer Service Advisor
Smith's Wood
Licenses & certifications
CRM SoftwareBlood Pressure MonitoringHealthcare ExperienceCustomer Relationship ManagementSkills
Customer ServicePharmacy ExperienceSupervising ExperienceCustomer SupportOrganisational SkillsCommunication SkillsCustomer Service / Technical Adviser
Birmingham
Licenses & certifications
Level 3 in Personal TrainingSkills
Organisational SkillsCommunication SkillsCustomer SupportCustomer Service Call HandlingInbound Customer Enquiry Call HandlingCustomer ServiceMembership Support Customer Service
Birmingham
Licenses & certifications
Level 2 in Customer ServiceMathsSkills
Communication SkillsOrganisational SkillsCustomer ServiceComplaint HandlingRecord KeepingRecords ManagementSales and Customer Service
Birmingham
Licenses & certifications
Driving LicenceSkills
Communication SkillsB2B SalesLeadershipSales SupportSalesCustomer Service
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
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What's the average time to fill a customer service representative role?
The average time to fill a customer service representative role is 43 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer service representatives tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, customer service and time management.
What licenses or certifications are common for customer service representatives?
Common licenses or certifications for customer service representatives include: Driving Licence, First Aid and First Aid Certification.
What are some job titles related to customer service representatives?
According to Indeed's Smart Sourcing data, job titles related to customer service representatives include: customer service advisor, customer contact centre advisor and customer service advisor.
What level of education is common for a customer service representative?
High school diploma or GED is the most common level of education for a customer service representative in Birmingham, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service representative?
Most customer service representatives have 7 years of professional experience.
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