Customer-Service-Representatives for hire in Birmingham
Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Birmingham to make your hiring faster and simpler.
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4,182
candidates
Resume updated in last 6 months
Most popular skills
Communication Skills12%Time Management9%Customer Service8%Education level
High school diploma or GED42%Bachelor's degree21%Master's degree19%Years of experience
Less than a year4%1-2 years4%3-5 years36%Current company
William Hill Organisation
Birmingham City Council
BT 999Time at current job
Less than a year10%1-2 years29%2-5 years43%
Browse Indeed's database of 4,182 profiles for Customer-Service-Representatives in Birmingham
Last updated: 5 Sept 2026
Customer Service Representative: Cost of hiring?
- Common salary in Birmingham: £25,420 yearly
- Typical salaries range from £25,420 – £36,256 yearly
*Indeed data (GB)
Customer Service Representative
Birmingham
Licenses & certifications
Customer CommunicationCRM SoftwareComplaint HandlingCustomer ServiceMicrosoft Office SuiteConflict Management+4 moreSkills
Communication SkillsTime ManagementCustomer ServiceComplaint HandlingCustomer RetentionCustomer Loyalty BuildingAdministrative Assistant/Customer Service
Birmingham
Licenses & certifications
Pivot TablesSQL QueryingAnalyticsSQLTeachingMicrosoft Excel+5 moreSkills
Communication SkillsAnalysis SkillsTime ManagementDocument Management SystemsOrganisational SkillsPhone EtiquetteCustomer Service Advisor
Smethwick
Licenses & certifications
Care HomeResidential Care Home ExperienceMicrosoft Office SuiteOlder Adult Care ExperienceSenior CareMicrosoft Office+1 moreSkills
Analysis SkillsMathsTutoringEnglishWorking with StudentsWorking with School-Aged ChildrenSenior Customer Service Account Manager/Complaints Handler Specialist
Birmingham
Licenses & certifications
CSCSForkliftReach TruckCounterbalance Forklift Truck OperationSkills
Materials HandlingInventory ControlPackingPackagingPicking & PackingGoods-In ProcessingCustomer Service Adviser
Birmingham
Licenses & certifications
First AidFirst Aid CertificationCPRPrevent Duty GuidanceSkills
Organisational SkillsPhone EtiquetteTime ManagementComputer LiteracyITComputer SkillsCustomer Sales and Service Representative
Birmingham
Licenses & certifications
First AidFirst Aid CertificationGCSEAS LevelSkills
Manual HandlingTime ManagementFirst AidSolderingMaterials HandlingStaff Training
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
Are there additional products that can help me find candidates on Indeed?
Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.
What's the average time to fill a customer service representative role?
The average time to fill a customer service representative role is 40 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer-service-representatives tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, time management and customer service.
What licenses or certifications are common for a customer service representative?
Common licenses or certifications for customer-service-representatives include: First Aid Certification, First Aid and Customer Service.
What are some job titles related to customer-service-representatives?
According to Indeed's Smart Sourcing data, job titles related to customer-service-representatives include: customer service advisor, senior customer service account manager/complaints handler specialist and customer sales and service representative.
What level of education is common for a customer service representative?
High school diploma or GED is the most common level of education for a customer service representative in Birmingham, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service representative?
Most customer-service-representatives have 7 years of professional experience.
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