Customer-Service-Representatives for hire in Birmingham

Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Birmingham to make your hiring faster and simpler.

  • Ready to work now

    4,213

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Communication Skills12%
    Customer Service10%
    Time Management7%
  • Education level

    High school diploma or GED36%
    Bachelor's degree24%
    Vocational or technical training21%
  • Years of experience

    6-10 years50%
    More than 10 years30%
    Less than a year10%
  • Current company

    Equiniti
    HSBC
    Amazon com
  • Time at current job

    Less than a year50%
    More than 5 years33%
    1-2 years17%

Browse Indeed's database of 4,213 profiles for Customer-Service-Representatives in Birmingham

Last updated: 3 Oct 2026

Customer Service Representative: Cost of hiring?

  • Common salary in Birmingham: £25,420 yearly
  • Typical salaries range from £25,420 – £36,289 yearly

*Indeed data (GB)

  • Customer Service Representative

    West Midlands

    Licenses & certifications

    Driving Licence

    Skills

    Organisational SkillsCommunication SkillsTime ManagementDriving LicenceCustomer ServiceProject Management
  • Customer Contact Representative

    Birmingham

    Licenses & certifications

    Microsoft Office SuiteMicrosoft OfficeProductivity Software

    Skills

    Communication SkillsOrganisational SkillsItalianCustomer ServiceCustomer SupportCustomer Interaction
  • Customer Representative

    Birmingham

    Licenses & certifications

    Safeguarding CertificationDBS Check ProcessingSafeguarding ProceduresCar up to 3.5 TonnesFirst AidFirst Aid Certification+2 more

    Skills

    Communication SkillsTime ManagementCustomer ServiceAdministrative Support ExperienceAdministrative and Business Operations ExperienceAdministrative Experience
  • Customer Service Representative

    Rowley Regis

    Licenses & certifications

    Safeguarding CertificationFood HygieneSafeguarding ProceduresCar up to 3.5 TonnesFirst AidFirst Aid Certification+6 more

    Skills

    Customer ServiceCustomer SupportCustomer Relationship ManagementRelationship ManagementPhone EtiquetteCommunication Skills
  • Customer Experience Representative

    Birmingham

    Licenses & certifications

    NVQFinancial Conduct AuthorityLevel 2 in Customer ServiceFinancial Conduct Authority Guidelines

    Skills

    Communication SkillsOrganisational SkillsFinancial Conduct Authority GuidelinesFinancial Conduct AuthorityFinancial ServicesCoaching
  • CUSTOMER SERVICE REPRESENTATIVE

    Birmingham

    Licenses & certifications

    AccountingCustomer Service

    Skills

    Time ManagementCustomer ServiceLive ChatOnline Support Platform ExperienceCustomer Service Call HandlingInbound Customer Enquiry Call Handling

Simple, transparent pricing

Choose the plan that fits your hiring needs.

Professional

🔥 Best for most teams

Ideal for dedicated recruiters and high-volume hiring teams

£325£260per month*Save £780
Start free trial§

Upgrade to Enterprise anytime as your team scales

  • Sourcing Assistant — uses automation to find and invite top matches
  • Assign up to 3 jobs at once to your Assistant
  • It works daily, even when you’re offline
  • Automatically sends personalized outreach messages
  • Includes Assistant contacts to kickstart sourcing **
  • 100 contacts per month
  • Advanced candidate filters + Glassdoor profiles
  • Get access to candidate engagement insights
  • Improve team collaboration with shared candidate lists

§Terms and conditions apply

*Plus taxes and fees as applicable. Pricing and offerings will vary by market and are subject to change

**Assistant contacts are applied in your first month

Not looking for sourcing candidates?

Indeed is used by more than 3.3 million companies globally

University of Oxford logo
Microsoft logo
Burger King logo
Nokia logo

Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account">create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 40 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer-service-representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, customer service and time management.

What licenses or certifications are common for customer-service-representatives?

Common licenses or certifications for customer-service-representatives include: First Aid Certification, First Aid and Car up to 3 5 Tonnes.

What are some job titles related to customer-service-representatives?

According to Indeed's Smart Sourcing data, job titles related to customer-service-representatives include: customer contact representative, german customer representative and sales development representative.

What level of education is common for a customer service representative?

High school diploma or GED is the most common level of education for a customer service representative in Birmingham, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer-service-representatives have 9 years of professional experience.

Browse related occupations

Instantly match and connect with quality candidates today

*Terms and conditions apply