Customer-Service-Representatives for hire in Birmingham
Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Birmingham to make your hiring faster and simpler.
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4,213
candidates
Resume updated in last 6 months
Most popular skills
Communication Skills12%Customer Service10%Time Management7%Education level
High school diploma or GED36%Bachelor's degree24%Vocational or technical training21%Years of experience
6-10 years50%More than 10 years30%Less than a year10%Current company
Equiniti
HSBC
Amazon com
Time at current job
Less than a year50%More than 5 years33%1-2 years17%
Browse Indeed's database of 4,213 profiles for Customer-Service-Representatives in Birmingham
Last updated: 3 Oct 2026
Customer Service Representative: Cost of hiring?
- Common salary in Birmingham: £25,420 yearly
- Typical salaries range from £25,420 – £36,289 yearly
*Indeed data (GB)
Customer Service Representative
West Midlands
Licenses & certifications
Driving LicenceSkills
Organisational SkillsCommunication SkillsTime ManagementDriving LicenceCustomer ServiceProject ManagementCustomer Contact Representative
Birmingham
Licenses & certifications
Microsoft Office SuiteMicrosoft OfficeProductivity SoftwareSkills
Communication SkillsOrganisational SkillsItalianCustomer ServiceCustomer SupportCustomer InteractionCustomer Representative
Birmingham
Licenses & certifications
Safeguarding CertificationDBS Check ProcessingSafeguarding ProceduresCar up to 3.5 TonnesFirst AidFirst Aid Certification+2 moreSkills
Communication SkillsTime ManagementCustomer ServiceAdministrative Support ExperienceAdministrative and Business Operations ExperienceAdministrative ExperienceCustomer Service Representative
Rowley Regis
Licenses & certifications
Safeguarding CertificationFood HygieneSafeguarding ProceduresCar up to 3.5 TonnesFirst AidFirst Aid Certification+6 moreSkills
Customer ServiceCustomer SupportCustomer Relationship ManagementRelationship ManagementPhone EtiquetteCommunication SkillsCustomer Experience Representative
Birmingham
Licenses & certifications
NVQFinancial Conduct AuthorityLevel 2 in Customer ServiceFinancial Conduct Authority GuidelinesSkills
Communication SkillsOrganisational SkillsFinancial Conduct Authority GuidelinesFinancial Conduct AuthorityFinancial ServicesCoachingCUSTOMER SERVICE REPRESENTATIVE
Birmingham
Licenses & certifications
AccountingCustomer ServiceSkills
Time ManagementCustomer ServiceLive ChatOnline Support Platform ExperienceCustomer Service Call HandlingInbound Customer Enquiry Call Handling
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
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What's the average time to fill a customer service representative role?
The average time to fill a customer service representative role is 40 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer-service-representatives tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, customer service and time management.
What licenses or certifications are common for customer-service-representatives?
Common licenses or certifications for customer-service-representatives include: First Aid Certification, First Aid and Car up to 3 5 Tonnes.
What are some job titles related to customer-service-representatives?
According to Indeed's Smart Sourcing data, job titles related to customer-service-representatives include: customer contact representative, german customer representative and sales development representative.
What level of education is common for a customer service representative?
High school diploma or GED is the most common level of education for a customer service representative in Birmingham, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service representative?
Most customer-service-representatives have 9 years of professional experience.
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