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856

candidates

Resume updated in last 6 months

Most popular skills

Customer Service 13%
Communication Skills 12%
Time Management 8%

Education level

High school diploma or GED 50%
Vocational or technical training 23%
Bachelor's degree 20%

Years of experience

Less than 1 year 4%
1-2 years 14%
3-5 years 10%

Current company

Firstsource Solutions
Teleperformance
YouFibre

Time at current job

Less than 1 year 24%
1-2 years 15%
2-5 years 52%

Browse Indeed's database of 856 profiles for Customer Service Representatives in Dudley

Last updated: 8 Jul 2026

Customer Service Representative: Cost of hiring?

  • Common salary in Dudley: £25,245 yearly
  • Typical salaries range from £24,420£30,321 yearly

*Indeed data (GB)

PARTNER.CO:CONSULTANT/REPRESENTATIVE

Dudley

Licenses & certifications

ITIL CertificationMicrosoft ExcelPRINCE2 CertificationMicrosoft PowerpointMicrosoft ProjectMicrosoft Office

Skills

Time ManagementFrenchEnglish

Administrative Assistant/Customer Service

Birmingham

Licenses & certifications

SQLMicrosoft ExcelData Analysis SkillsData VisualisationEnglish

Skills

Microsoft OfficeCommunication SkillsCustomer ServiceDesktop SupportTechnical SupportData Entry

Logistics Operations Coordinator

Halesowen

Licenses & certifications

BTECYouth WorkEnglish

Skills

NegotiationCustomer ServiceSalesCommunication SkillsOrganisational SkillsMicrosoft Office

Content Creator and Social Media Manager

Dudley

Licenses & certifications

SIANVQFirst Aid Certification

Skills

LeadershipShipping & ReceivingPhotographyPicking & PackingSocial Media ManagementMarketing

Customer Service Representative

Tipton

Licenses & certifications

First Aid CertificationFood Hygiene Certificate

Skills

Customer ServiceCommunication SkillsOrganisational SkillsCustomer SupportOffice ExperienceSales

Customer Sales Representative

Stourbridge

Licenses & certifications

SIADriving Licence

Skills

Administrative ExperienceMicrosoft OutlookMicrosoft WordMicrosoft ExcelWordPressSocial Media Marketing

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 40 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: customer service, communication skills and time management.

What licenses or certifications are common for a customer service representative?

Common licenses or certifications for customer service representatives include: First Aid Certification, Driving Licence and Microsoft Office.

What are some job titles related to customer service representatives?

According to Indeed’s Smart Sourcing data, job titles related to customer service representatives include: sales advisor, senior customer service representative and customer sales representative.

What level of education is common for a customer service representative?

High school diploma or GED is the most common level of education for a customer service representative in Dudley, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer service representatives have 15 years of professional experience.

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