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135

candidates

Resume updated in last 6 months

Most popular skills

Communication Skills 11%
Customer Service 11%
Organisational Skills 8%

Education level

High school diploma or GED 44%
Bachelor's degree 24%
Master's degree 15%

Years of experience

Less than 1 year 4%
1-2 years 4%
3-5 years 30%

Current company

National Savings & Investment
0800 Repair
Alliance Medical Diagnostic Imaging Ltd

Time at current job

Less than 1 year 20%
1-2 years 31%
2-5 years 29%

Browse Indeed's database of 135 profiles for Customer Service Representatives in Durham

Last updated: 6 Jul 2026

Customer Service Representative: Cost of hiring?

  • Common salary in Durham: £37,467 yearly
  • Typical salaries range from £31,708£44,273 yearly

*Indeed data (GB)

Service Manager

Esh

Licenses & certifications

Level 3 in Health & Social CareSafeguarding CertificationNVQFirst Aid CertificationNutritionLevel 2 in Health & Social Care

Skills

NutritionSupervising ExperienceCash HandlingLeadershipCare PlansDementia Care

Customer Service Advisor

Durham

Licenses & certifications

SQLBusinessACA

Skills

Data Analysis SkillsMicrosoft ExcelSQLReport WritingCommunication SkillsBusiness Processes

Sales Advisor

Spennymoor

Licenses & certifications

GrindingAbrasive Wheels CertificateFabrication

Skills

Communication SkillsNegotiationCustomer ServiceOrganisational Skills

Security & CCTV Operative

Durham

Licenses & certifications

Technical SupportSIA

Skills

Software TroubleshootingComputer NetworkingOperating SystemsWindowsMac OSLinux

Customer Service Representative

Durham

Licenses & certifications

Food Hygiene CertificateLevel 2 Food Hygiene Certificate

Skills

Time ManagementOrganisational Skills

Customer Service Representative

Durham

Licenses & certifications

Certificate of Higher Education

Skills

Bachelor's DegreeBusinessJavaArcGISMicrosoft OfficeHTML

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 39 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, customer service and organisational skills.

What licenses or certifications are common for a customer service representative?

Common licenses or certifications for customer service representatives include: First Aid Certification, Driving Licence and Level 2 in Health & Social Care.

What are some job titles related to customer service representatives?

According to Indeed’s Smart Sourcing data, job titles related to customer service representatives include: customer advisor, door to door sales person and sales advisor.

What level of education is common for a customer service representative?

High school diploma or GED is the most common level of education for a customer service representative in Durham, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer service representatives have 9 years of professional experience.

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