Customer Service Representatives for hire in Durham

Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Durham to make your hiring faster and simpler.

  • Ready to work now

    515

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Communication Skills
    10%
    Customer Service
    7%
    Organisational Skills
    6%
  • Education level

    High school diploma or GED
    37%
    Bachelor's degree
    28%
    Vocational or technical training
    23%
  • Years of experience

    More than 10 years
    40%
    3-5 years
    20%
    6-10 years
    20%
  • Current company

    • Sopra Steria
    • NHS Business Service Authority
    • CURRYS
  • Time at current job

    2-5 years
    50%
    1-2 years
    33%
    Less than a year
    17%

Browse Indeed's database of 515 profiles for Customer Service Representatives in Durham

Last updated: 12 Nov 2026

Customer Service Representative: Cost of hiring?

  • Common salary in Durham: £37,900 yearly
  • Typical salaries range from £32,487 – £44,214 yearly
  • Find more information on Indeed Salaries

*Indeed data (GB)

  • Customer Service Advisor

    Durham

    Licenses & certifications

    Computer Skills

    Skills

    Time ManagementOrganisational SkillsCommunication SkillsCustomer ServiceCustomer SupportHandling Customer Enquiries
  • Field sales representative

    Durham

    Licenses & certifications

    PCV LicenceDriver Certificate of Professional Competence (Driver CPC)

    Skills

    Organisational SkillsCommunication SkillsTechnical SupportIT SupportDrivingCash Handling
  • Customer Engagement Executive

    Durham

    Licenses & certifications

    Customer ServiceComputer LiteracyComputer SkillsFood Hygiene CertificateITTyping+1 more

    Skills

    Communication SkillsCustomer ServiceCustomer Relationship ManagementRelationship ManagementRecord KeepingData Entry
  • Customer service representative

    Ushaw Moor

    Licenses & certifications

    NVQCustomer ServiceComputer LiteracyComputer Skills

    Skills

    Communication SkillsCustomer ServiceBilingualSpanishEnglishMicrosoft Powerpoint
  • Customer Service Assistant

    Durham

    Licenses & certifications

    Customer SupportCustomer ServiceTelesales

    Skills

    Customer ServiceCustomer SupportCRM SoftwareBankingFinancial ServicesSales
  • Customer Service Advisor

    Durham

    Licenses & certifications

    CCTVGeneral Data Protection Regulation (GDPR)SIAUK GDPR

    Skills

    Communication SkillsCCTVSurveillanceCCTV MonitoringSIAIncident Reporting

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account">create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 44 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, customer service and organisational skills.

What licenses or certifications are common for customer service representatives?

Common licenses or certifications for customer service representatives include: Driving Licence, First Aid Certification and First Aid.

What are some job titles related to customer service representatives?

According to Indeed's Smart Sourcing data, job titles related to customer service representatives include: customer service assistant, customer service advisor and out of hours customer service advisor.

What level of education is common for a customer service representative?

High school diploma or GED is the most common level of education for a customer service representative in Durham, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer service representatives have 13 years of professional experience.

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