Customer-Service-Representatives for hire in Sunderland

Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Sunderland to make your hiring faster and simpler.

  • Ready to work now

    668

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Communication Skills11%
    Customer Service6%
    Time Management5%
  • Education level

    High school diploma or GED44%
    Master's degree21%
    Bachelor's degree18%
  • Years of experience

    1-2 years4%
    3-5 years24%
    6-10 years24%
  • Current company

    Betr Outsourcing
    BGL Group
    Echo-U
  • Time at current job

    Less than a year16%
    1-2 years19%
    2-5 years46%

Browse Indeed's database of 668 profiles for Customer-Service-Representatives in Sunderland

Last updated: 19 Aug 2026

Customer Service Representative: Cost of hiring?

  • Common salary in Sunderland: £25,420 yearly
  • Typical salaries range from £25,420£29,560 yearly

*Indeed data (GB)

  • Door Supervisor

    South Shields

    Licenses & certifications

    SecurityBTECCar up to 3.5 TonnesFront-Of-House Security DutiesSIADriving+4 more

    Skills

    Analysis SkillsCommunication SkillsDrivingComputer LiteracyComputer SkillsRisk Analysis
  • Pharmacovigilance Auditor Officer

    Sunderland

    Licenses & certifications

    Safeguarding CertificationFood HygieneSafeguarding ProceduresChild SafeguardingCare CertificateBasic Life Support+11 more

    Skills

    Communication SkillsTime ManagementPatient-Centred CareRecord KeepingMedication AdministrationRisk Analysis
  • Quality Manager

    Sunderland

    Licenses & certifications

    CateringFirst AidFirst Aid CertificationRoot Cause AnalysisHACCPInternal Audits+4 more

    Skills

    Quality AssuranceTraining & DevelopmentISO 9001Microsoft Office SuiteMicrosoft OfficeProductivity Software
  • Customer Service Representative

    Sunderland

    Licenses & certifications

    Project ManagementAgileMarketingSalesManagementScrum+2 more

    Skills

    Organisational SkillsCommunication SkillsLeadershipCost ManagementTechnical Project or Programme Management ExperienceOperations Management
  • Teaching Assistant

    Sunderland

    Licenses & certifications

    Safeguarding CertificationBachelor's DegreeExperience Working with Individuals with AutismFirst AidPrevent Duty GuidanceKeeping Children Safe in Education+2 more

    Skills

    Bachelor's DegreeCommunication SkillsDriving LicenceAfter-School Club Childcare ExperienceCommunity Centre ExperienceDBS Check Processing
  • Customer Service Representative

    Sunderland

    Licenses & certifications

    Safeguarding CertificationFood HygieneComplaint HandlingMedication AdministrationConflict ManagementFood Hygiene Certificate+3 more

    Skills

    Communication SkillsLead GenerationProspectingNegotiationSales PersuasionNetworking

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 39 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer-service-representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, customer service and time management.

What licenses or certifications are common for a customer service representative?

Common licenses or certifications for customer-service-representatives include: Driving Licence, Car up to 3 5 Tonnes and NVQ.

What are some job titles related to customer-service-representatives?

According to Indeed's Smart Sourcing data, job titles related to customer-service-representatives include: sales representative, door supervisor and teaching assistant.

What level of education is common for a customer service representative?

High school diploma or GED is the most common level of education for a customer service representative in Sunderland, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer-service-representatives have 13 years of professional experience.

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