Customer-Service-Representatives for hire in Sunderland
Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Sunderland to make your hiring faster and simpler.
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669
candidates
Resume updated in last 6 months
Most popular skills
Communication Skills11%Customer Service7%Organisational Skills6%Education level
High school diploma or GED31%Vocational or technical training28%Bachelor's degree21%Years of experience
6-10 years40%3-5 years30%More than 10 years20%Current company
William Hill
Accenture UK
ATG Entertainment
Time at current job
2-5 years57%1-2 years29%Less than a year14%
Browse Indeed's database of 669 profiles for Customer-Service-Representatives in Sunderland
Last updated: 3 Oct 2026
Customer Service Representative: Cost of hiring?
- Common salary in Sunderland: £25,420 yearly
- Typical salaries range from £25,420 – £29,830 yearly
*Indeed data (GB)
Service Advisor
South Shields
Licenses & certifications
Car up to 3.5 TonnesFirst AidFirst Aid CertificationDriving LicenceSkills
Communication SkillsCustomer ServiceSalesOperations ManagementProcess ImprovementComputer LiteracyCustomer Care Advisor
Sunderland
Licenses & certifications
Air Transport ExperienceAviation Passenger ServicesCabin ServicesSkills
Communication SkillsLive ChatCustomer Service Call HandlingInbound Customer Enquiry Call HandlingCustomer ServiceConflict ManagementOperation Executive
Sunderland
Licenses & certifications
Business Intelligence ToolsData AnalyticsPower BIPower BI Data VisualisationAnalyticsLean+4 moreSkills
Communication SkillsStakeholder ManagementCustomer SupportSales SupportDecision MakingData Analysis SkillsCustomer Service Representative
Sunderland
Licenses & certifications
Safeguarding CertificationFood HygieneComplaint HandlingMedication AdministrationConflict ManagementFood Hygiene Certificate+3 moreSkills
Communication SkillsLead GenerationProspectingNegotiationSales PersuasionNetworkingSales Representative
Sunderland
Licenses & certifications
Patient-Centred CareCare ExperienceFirst AidFirst Aid CertificationOlder Adult Care ExperienceNutrition+4 moreSkills
Social Media MarketingGraphic DesignCustomer ServicePhotographyMarketingLeadershipExecutive Complaints Handler
Sunderland
Licenses & certifications
NVQLevel 2 in Customer ServiceDriving LicenceSkills
Analysis SkillsComplaint HandlingAnalyticsReport WritingReport GenerationCustomer Support
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Frequently Asked Questions
What is Indeed Smart Sourcing?
Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.
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What's the average time to fill a customer service representative role?
The average time to fill a customer service representative role is 40 days, calculated from the moment the job is posted until a candidate accepts the offer.
What skills do customer-service-representatives tend to have?
According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, customer service and organisational skills.
What licenses or certifications are common for customer-service-representatives?
Common licenses or certifications for customer-service-representatives include: NVQ, First Aid Certification and First Aid.
What are some job titles related to customer-service-representatives?
According to Indeed's Smart Sourcing data, job titles related to customer-service-representatives include: executive complaints handler, sales representative and customer care advisor.
What level of education is common for a customer service representative?
High school diploma or GED is the most common level of education for a customer service representative in Sunderland, according to available candidates on Smart Sourcing.
How many years of experience is common for a customer service representative?
Most customer-service-representatives have 8 years of professional experience.
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