Customer-Service-Representatives for hire in Sunderland

Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Sunderland to make your hiring faster and simpler.

  • Ready to work now

    657

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Communication Skills11%
    Customer Service8%
    Organisational Skills6%
  • Education level

    High school diploma or GED40%
    Master's degree23%
    Vocational or technical training20%
  • Years of experience

    Less than a year4%
    1-2 years8%
    3-5 years29%
  • Current company

    Betr Outsourcing
    Echo-U
    Ocado Retail
  • Time at current job

    Less than a year23%
    1-2 years26%
    2-5 years26%

Browse Indeed's database of 657 profiles for Customer-Service-Representatives in Sunderland

Last updated: 10 Sept 2026

Customer Service Representative: Cost of hiring?

  • Common salary in Sunderland: £25,420 yearly
  • Typical salaries range from £25,420£29,542 yearly

*Indeed data (GB)

  • Customer Service Representative

    Sunderland

    Licenses & certifications

    Project ManagementAgileMarketingSalesManagementScrum+2 more

    Skills

    Organisational SkillsCommunication SkillsLeadershipCost ManagementTechnical Project or Programme Management ExperienceOperations Management
  • Sales Representative

    Sunderland

    Licenses & certifications

    Patient-Centred CareCare ExperienceFirst AidFirst Aid CertificationOlder Adult Care ExperienceNutrition+4 more

    Skills

    Social Media MarketingGraphic DesignCustomer ServicePhotographyMarketingLeadership
  • Contact Centre Advisor

    Sunderland

    Licenses & certifications

    Lean ManufacturingManufacturingNVQCustomer ServiceLeanSpray Painting+2 more

    Skills

    NVQFinancial ServicesBankingSpray PaintingWet Paint SprayingLean
  • Customer Service Representative

    Sunderland

    Licenses & certifications

    Safeguarding CertificationFood HygieneComplaint HandlingMedication AdministrationConflict ManagementFood Hygiene Certificate+3 more

    Skills

    Communication SkillsLead GenerationProspectingNegotiationSales PersuasionNetworking
  • Advanced Customer Advisor

    New Silksworth

    Licenses & certifications

    BTECAir Transport ExperienceAviation Passenger ServicesConflict ManagementCabin ServicesGCSE+1 more

    Skills

    Communication SkillsOrganisational SkillsCustomer ServiceTask Prioritisation
  • Customer Service Representative

    Sunderland

    Licenses & certifications

    WestlawLexis-NexisCar up to 3.5 TonnesDriving LicenceWestlaw UK

    Skills

    Communication SkillsMicrosoft AccessMicrosoft ExcelWriting Skills

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 40 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer-service-representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, customer service and organisational skills.

What licenses or certifications are common for a customer service representative?

Common licenses or certifications for customer-service-representatives include: Driving Licence, Car up to 3 5 Tonnes and Customer Service.

What are some job titles related to customer-service-representatives?

According to Indeed's Smart Sourcing data, job titles related to customer-service-representatives include: sales representative, customer care advisor and customer services representative.

What level of education is common for a customer service representative?

High school diploma or GED is the most common level of education for a customer service representative in Sunderland, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer-service-representatives have 9 years of professional experience.

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