Customer-Service-Representatives for hire in Sunderland

Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Sunderland to make your hiring faster and simpler.

  • Ready to work now

    669

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Communication Skills11%
    Customer Service7%
    Organisational Skills6%
  • Education level

    High school diploma or GED31%
    Vocational or technical training28%
    Bachelor's degree21%
  • Years of experience

    6-10 years40%
    3-5 years30%
    More than 10 years20%
  • Current company

    William Hill
    Accenture UK
    ATG Entertainment
  • Time at current job

    2-5 years57%
    1-2 years29%
    Less than a year14%

Browse Indeed's database of 669 profiles for Customer-Service-Representatives in Sunderland

Last updated: 3 Oct 2026

Customer Service Representative: Cost of hiring?

  • Common salary in Sunderland: £25,420 yearly
  • Typical salaries range from £25,420 – £29,830 yearly

*Indeed data (GB)

  • Service Advisor

    South Shields

    Licenses & certifications

    Car up to 3.5 TonnesFirst AidFirst Aid CertificationDriving Licence

    Skills

    Communication SkillsCustomer ServiceSalesOperations ManagementProcess ImprovementComputer Literacy
  • Customer Care Advisor

    Sunderland

    Licenses & certifications

    Air Transport ExperienceAviation Passenger ServicesCabin Services

    Skills

    Communication SkillsLive ChatCustomer Service Call HandlingInbound Customer Enquiry Call HandlingCustomer ServiceConflict Management
  • Operation Executive

    Sunderland

    Licenses & certifications

    Business Intelligence ToolsData AnalyticsPower BIPower BI Data VisualisationAnalyticsLean+4 more

    Skills

    Communication SkillsStakeholder ManagementCustomer SupportSales SupportDecision MakingData Analysis Skills
  • Customer Service Representative

    Sunderland

    Licenses & certifications

    Safeguarding CertificationFood HygieneComplaint HandlingMedication AdministrationConflict ManagementFood Hygiene Certificate+3 more

    Skills

    Communication SkillsLead GenerationProspectingNegotiationSales PersuasionNetworking
  • Sales Representative

    Sunderland

    Licenses & certifications

    Patient-Centred CareCare ExperienceFirst AidFirst Aid CertificationOlder Adult Care ExperienceNutrition+4 more

    Skills

    Social Media MarketingGraphic DesignCustomer ServicePhotographyMarketingLeadership
  • Executive Complaints Handler

    Sunderland

    Licenses & certifications

    NVQLevel 2 in Customer ServiceDriving Licence

    Skills

    Analysis SkillsComplaint HandlingAnalyticsReport WritingReport GenerationCustomer Support

Simple, transparent pricing

Choose the plan that fits your hiring needs.

Professional

🔥 Best for most teams
£325£260per month*
Start free trial§
  • Sourcing Assistant — uses automation to find and invite top matches
  • Assign up to 3 jobs at once to your Assistant
  • It works daily, even when you’re offline
  • Automatically sends personalized outreach messages
  • Includes Assistant contacts to kickstart sourcing **
  • 100 contacts per month
  • Advanced candidate filters + Glassdoor profiles
  • Get access to candidate engagement insights
  • Improve team collaboration with shared candidate lists

§Terms and conditions apply

*Plus taxes and fees as applicable. Pricing and offerings will vary by market and are subject to change

**Assistant contacts are applied in your first month

Not looking for sourcing candidates?

Indeed is used by more than 3.3 million companies globally

University of Oxford logo
Microsoft logo
Burger King logo
Nokia logo

Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account">create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 40 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer-service-representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, customer service and organisational skills.

What licenses or certifications are common for customer-service-representatives?

Common licenses or certifications for customer-service-representatives include: NVQ, First Aid Certification and First Aid.

What are some job titles related to customer-service-representatives?

According to Indeed's Smart Sourcing data, job titles related to customer-service-representatives include: executive complaints handler, sales representative and customer care advisor.

What level of education is common for a customer service representative?

High school diploma or GED is the most common level of education for a customer service representative in Sunderland, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer-service-representatives have 8 years of professional experience.

Browse related occupations

Instantly match and connect with quality candidates today

*Terms and conditions apply