Customer-Service-Representatives for hire in Norwich

Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Norwich to make your hiring faster and simpler.

  • Ready to work now

    763

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Communication Skills10%
    Time Management9%
    Customer Service8%
  • Education level

    High school diploma or GED42%
    Bachelor's degree26%
    Vocational or technical training13%
  • Years of experience

    More than 10 years60%
    6-10 years20%
    Less than a year10%
  • Current company

    Aviva
    Anglian Home Improvements
    Careline365
  • Time at current job

    Less than a year29%
    1-2 years29%
    More than 5 years29%

Browse Indeed's database of 763 profiles for Customer-Service-Representatives in Norwich

Last updated: 3 Oct 2026

Customer Service Representative: Cost of hiring?

  • Common salary in Norwich: £25,420 yearly
  • Typical salaries range from £25,420 – £31,870 yearly

*Indeed data (GB)

  • Sales Development Representative

    Norwich

    Licenses & certifications

    First Aid at WorkFirst Aid CertificationDriving LicenceFirst Aid at Work Certificate

    Skills

    Communication SkillsTime ManagementOrganisational SkillsAnalysis SkillsCustomer ServicePhone Etiquette
  • Customer Services Advisor

    Norwich

    Licenses & certifications

    OCRNVQCustomer ServiceLevel 2 in Health & Social Care

    Skills

    Communication SkillsTime ManagementCustomer ServiceFront DeskData ManagementMicrosoft Word
  • Care Support Worker Mar

    Norwich

    Licenses & certifications

    Safeguarding CertificationCOSHH ComplianceSafeguarding ProceduresExperience Working with Individuals with Eating DisordersExperience Working with Individuals with AutismChild Safeguarding+10 more

    Skills

    Communication SkillsPhone EtiquetteComputer LiteracyComputer SkillsCustomer ServiceClient Relationship Management
  • CUSTOMER REPRESENTATIVE

    Norwich

    Licenses & certifications

    Customer CommunicationFirst AidFirst Aid CertificationComplaint HandlingEmail Software

    Skills

    Communication SkillsOrganisational SkillsClient EngagementCustomer ServiceCustomer SupportCustomer Interaction
  • Customer Representative

    Norwich

    Licenses & certifications

    SageQuickbooksBookkeepingXero

    Skills

    Time ManagementFinancial ServicesBankingCustomer ServiceCustomer Relationship ManagementRelationship Management
  • Retail Merchandiser / Field Representative

    Norwich

    Licenses & certifications

    First AidFirst Aid CertificationSIA

    Skills

    Communication SkillsSecurityLoss PreventionDe-Escalation TechniquesConflict ManagementAccident and Incident Report Completion

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account">create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 40 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer-service-representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, time management and customer service.

What licenses or certifications are common for customer-service-representatives?

Common licenses or certifications for customer-service-representatives include: First Aid Certification, First Aid and Driving Licence.

What are some job titles related to customer-service-representatives?

According to Indeed's Smart Sourcing data, job titles related to customer-service-representatives include: retail merchandiser / field representative, CUSTOMER REPRESENTATIVE and servicing & deployment.

What level of education is common for a customer service representative?

High school diploma or GED is the most common level of education for a customer service representative in Norwich, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer-service-representatives have 12 years of professional experience.

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