Customer Service Representatives for hire in Norwich

Find customer service representatives who assist customers with inquiries, resolve issues, and ensure satisfaction while possessing strong communication and problem-solving skills. Indeed Smart Sourcing matches you with quality talent in Norwich to make your hiring faster and simpler.

  • Ready to work now

    1,000

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Communication Skills10%
    Time Management9%
    Customer Service8%
  • Education level

    High school diploma or GED57%
    Bachelor's degree18%
    Vocational or technical training15%
  • Years of experience

    More than 10 years80%
    Less than a year10%
    6-10 years10%
  • Current company

    John Lewis & Partners
    TUI
    Beko Europe
  • Time at current job

    Less than a year44%
    1-2 years22%
    More than 5 years22%

Browse Indeed's database of 1,000 profiles for Customer Service Representatives in Norwich

Last updated: 23 Oct 2026

Customer Service Representative: Cost of hiring?

  • Common salary in Norwich: £25,420 yearly
  • Typical salaries range from £25,420 – £32,140 yearly

*Indeed data (GB)

  • Customer Services Advisor

    Norwich

    Licenses & certifications

    OCRNVQLevel 2 in Customer ServiceLevel 2 in Health & Social Care

    Skills

    Communication SkillsTime ManagementCustomer ServiceFront DeskData ManagementMicrosoft Word
  • CUSTOMER SERVICE FNOL

    Norwich

    Licenses & certifications

    Audio TypingDictation TypingTypingGCSE

    Skills

    Communication SkillsTime ManagementCustomer ServiceComplaint HandlingEmail SoftwareData Entry
  • CUSTOMER REPRESENTATIVE

    Norwich

    Licenses & certifications

    First AidFirst Aid CertificationComplaint HandlingEmail Software

    Skills

    Communication SkillsOrganisational SkillsCustomer ServiceCustomer SupportCustomer InteractionMicrosoft Powerpoint
  • Customer Service Advisor

    Norwich

    Licenses & certifications

    First Aid at WorkFirst Aid CertificationFirst Aid at Work Certificate

    Skills

    Communication SkillsTime ManagementLeadershipGraphic DesignTypographyAdobe Photoshop
  • Customer Care Advisor

    Norwich

    Licenses & certifications

    NVQMicrosoft ExcelEuropean Computer Driving Licence (ECDL), ICDL FoundationHealth and Safety Experience

    Skills

    Communication SkillsCustomer ServiceComplaint HandlingLive ChatCustomer Service Call HandlingInbound Customer Enquiry Call Handling
  • Customer Representative

    Norwich

    Licenses & certifications

    SageQuickbooksBookkeepingXero

    Skills

    Time ManagementFinancial ServicesBankingCustomer ServiceCustomer Relationship ManagementRelationship Management

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account">create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 43 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: communication skills, time management and customer service.

What licenses or certifications are common for customer service representatives?

Common licenses or certifications for customer service representatives include: Driving Licence, First Aid Certification and First Aid.

What are some job titles related to customer service representatives?

According to Indeed's Smart Sourcing data, job titles related to customer service representatives include: sales & customer service coordinator, customer service advisor and CUSTOMER REPRESENTATIVE.

What level of education is common for a customer service representative?

High school diploma or GED is the most common level of education for a customer service representative in Norwich, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer service representatives have 17 years of professional experience.

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