customer service jobs

Job Title: Office Administrator

Reporting To: Office Manager

Location: Dromore, Co. Tyrone.

Hours: Monday to Thursday 12pm - 9pm and Fridays 12pm - 7:45pm

Euro Auctions conducts unreserved auctions of industrial plant, construction equipment and agricultural machinery on a global basis with sites in the UK, Europe, UAE, Australia, US and Canada. We are the market leader in Europe, holding more sales and selling more lots per sale than any other auction house.

Key Activities:

Auction Administrators are involved in every step of the auction process. The role is varied and involves dealing with Buyers and Sellers as well as stock and contracts. Although based at Head Quarters, this role is part of the Auction Flying Squad offering Administrators the opportunity to travel extensively to other sites. Working within a wider global team and reporting to the team manager your key responsibilities will include:

• Processing Auction Contracts in keeping with auction deadlines.
• Oversee all administration associated with the running of an auction.
• Ensure stock inventory is accurately processed and received within auction deadlines.
• Obtain and record all vehicle registration documents.
• Provide a high level of customer service to both Buyers and Sellers spanning every continent, resolving all queries in a timely manner.
• Assist with global Auction Credit Control across multiple currencies.
• Organise auction facilities including staff travel arrangements.

The Person:

We're on the lookout for someone who has experience working in a fast-paced office environment and be capable of taking control of all administration involved in running an auction. This is not a typical office job; no two days will be the same.

Perks & Pay:

• 30 Days Annual Leave
• Christmas Shutdown.
• Opportunity for travel.

The Requirements

Essential Criteria:

• Minimum 2 year administration experience in a busy office environment.
• Minimum of 5 GCSE's A-C grade or equivalent including English and Maths.
• Good level of data entry with proficiency in Outlook, Word, and Excel.
• Flexibility and willingness to work extra hours during busy auction periods.
• Legal right to work in the UK with a valid Passport.
• Fluent in written and spoken English.
• Highly organised and conscientious and keen to deliver a high level of Customer Service.
• Self-motivated with good attention to detail.

Desirable Criteria:

• Second language, French or Spanish.
• Previous auction experience.

Euro Auctions are an Equal Opportunities Employer.

Euro Auctions thank all applicants in advance, however, only those shortlisted will be contacted.

Job Type: Full-time

Pay: £24,420.00-£34,209.75 per year

Benefits:

• Company events
• Free parking
• On-site parking

Experience:

• Administrative: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person