High-paying customer service jobs in Manchester
Customer service focuses on assisting and supporting customers before, during, and after purchases. Service representatives handle inquiries, resolve issues, and provide product information to ensure customer satisfaction. Effective communication, problem-solving, and empathy are key skills for professionals in this field.
The 226 customer service jobs listed below pay well, with salaries between £25,420 and £45,373 per year. Customer Service Representative, Customer Assistant and Guest Service Agent are among the most popular high-paying roles in Manchester.
Job title
Updated Sept 16, 2026
Job title
Manchester, ENG
England
Job postings (Manchester)
Incident Manager
Manchester
£45,373
per year
England
£53,103
per year
Customer Success Manager
Manchester
£41,838
per year
England
£40,228
per year
Crm Executive
Manchester
£30,573
per year
England
£32,566
per year
Customer Assistant
Manchester
£13.76
per hour
England
£13.58
per hour
Desktop Support Technician
Manchester
£27,468
per year
England
£30,449
per year
Guest Service Agent
Manchester
£13.16
per hour
England
£12.71
per hour
Customer Service Representative
Manchester
£25,420
per year
England
£25,420
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Incident Manager
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Incident Managers lead response coordination during operational disruptions, analysing root causes and implementing improvements. They need expertise in incident handling, strong communication, and knowledge of IT service management frameworks like ITIL.
See 4 jobAverage wage
Manchester
£45,373 per yearEngland
£53,103 per year -
Customer Success Manager
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Customer Success Managers guide clients through onboarding, optimise product use for retention, and address concerns proactively. They need CRM expertise, strong communication skills, and industry awareness to build lasting customer relationships and drive satisfaction.
See 13 jobAverage wage
Manchester
£41,838 per yearEngland
£40,228 per year -
Crm Executive
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Please refer to the employers job description for complete details.
CRM Executives manage customer databases, design retention strategies, and analyse client behaviour to boost satisfaction. They need expertise in CRM software, understanding of customer lifecycle, and strong data interpretation skills relevant to sales and marketing.
See 11 jobAverage wage
Manchester
£30,573 per yearEngland
£32,566 per year -
Customer Assistant
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Customer Assistants welcome shoppers, manage sales transactions, and provide product information to enhance experiences. They need strong communication, familiarity with retail systems, and the ability to multitask efficiently while maintaining a positive attitude.
See 35 jobAverage wage
Manchester
£13.76 per hourEngland
£13.58 per hour -
Desktop Support Technician
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Desktop Support Technicians resolve hardware and software issues, maintain system performance, and assist users with IT problems. They need expertise in Windows and network troubleshooting, good communication skills, and familiarity with common enterprise software tools.
See 7 jobAverage wage
Manchester
£27,468 per yearEngland
£30,449 per year -
Guest Service Agent
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Guest Service Agents manage check-ins and check-outs, address guest inquiries, and resolve issues promptly to ensure smooth stays. They need proficiency in reservation systems, hospitality knowledge, and clear communication skills to excel in this role.
See 20 jobAverage wage
Manchester
£13.16 per hourEngland
£12.71 per hour -
Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.
See 136 jobAverage wage
Manchester
£25,420 per yearEngland
£25,420 per year