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Job Post Details

Customer Service Advisor
The Malvern Collection Ltd
Bewdley DY12 2UX
Permanent, Full-time

Job details

Pay information not provided
Employee discount, Free parking, Company pension, Casual dress, On-site parking
Permanent, Full-time
Bewdley DY12 2UX

Full job description

Job Description

At The Malvern Collection we design, manufacture and install garden buildings across the UK.

We are looking to recruit someone to join our Customer Services & Sales Team.

This role involves the below tasks and is a varied role:

  • Candidate must have a strong proven background in customer service
  • Customer Service telephone & email enquiries, with agents or directly with customers
  • General office admin, filing, scanning and any office administration needs
  • Procurement & Distribution of brochures and marketing material / point of sale using various courier methods
  • Booking hotels for fitting staff as & when required
  • Opening & distributing post in and out of the business
  • Distributing Customer Order Acknowledgements, Notification of Deliveries and any other relevant documents via email, post or text message.
  • Distributing sketches to customers for their approval for production
  • Working with an in house sketch and an in house intranet systems
  • After Sales Support with customers
  • Quotes for bespoke enquiries

Ideally qualified with Maths and English GCSE grade C or above

Job Type: Full-time

Monday to Thursday 9-5pm with an hour for lunch

Friday 9-4pm with 30 minute lunch break

Holiday Entitlement is 31 days per annum

Salary: Dependant on experience

One position has been filled but we are still looking for a further one so if you are still interested please reapply to show interest. As well as new applicants welcome to apply also.

Job Types: Full-time, Permanent

Pay: From £22,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

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