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Parcelshop Regional Manager
Evri
·
2.1
Bristol BS11 8HT
From £38,500 a year
Full-time

Full job description

Evri’s Out of Home network plays a critical role in delivering an outstanding final-mile experience for our customers. As ParcelShop Regional Manager, you’ll lead a regional OOH team to drive performance, quality and growth across our ParcelShop estate, ensuring we consistently meet and exceed customer expectations.

This is a senior, hands-on leadership role where you’ll combine operational expertise, commercial thinking and people leadership to future-proof our OOH network and support Evri’s continued growth.

Interested? Take a look at the below to understand what you'll be doing as ParcelShop Regional Manager:

  • Leading and developing a regional team of Business Development Executives, driving performance, capability and engagement
  • Implementing strategies to improve performance across the OOH ParcelShop network and prepare it for future growth
  • Proactively planning capacity, estate growth and service optimisation across your region
  • Working closely with Network Development and senior stakeholders to shape the future OOH structure, using volume, revenue and location data to inform decisions
  • Reviewing and optimising regional and BDE boundaries to ensure effective deployment and operational efficiency
  • Owning ParcelShop performance, including outward loss, service standards and quality improvement plans
  • Driving collaboration with depot Operations teams to improve customer and ParcelShop experience
  • Ensuring cost efficiency across the regional OOH network
  • Maintaining high standards of Health & Safety compliance across the ParcelShop estate
  • Taking ownership of issues and seeing them through to resolution, using insight, data and strong stakeholder management

Still interested? Great news! Here’s what you’ll bring:

  • A full UK driving licence
  • Experience working in a customer-focused environment
  • Proven experience coaching, supporting and motivating teams
  • Experience managing agile or field-based teams
  • Strong problem-solving skills, with the ability to plan contingencies and implement solutions
  • Excellent influencing skills, with a track record of driving improvement across operations
  • Confidence negotiating and working with a wide range of stakeholders

At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.


We are Evri. Where everyone is welcome.

We’re excited for the future. Let’s deliver it together.


Reference Number: EVRI1157070-4049169


Location: South West UK

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