Receptionist/Administrator

We are seeking a highly organised Medical Receptionist/ Administrator to join our small, busy but friendly team. As the first point of contact for patients, the Medical Receptionist plays a crucial role in providing excellent service for our patients. If you have strong administrative skills and a passion for helping others, we would like to hear from you.

Responsibilities:
- Greet and check-in patients, ensuring a warm and welcoming atmosphere
- Schedule appointments and manage the appointment calendar
- Verify patient information and update records as necessary
- Answer phone calls and respond to enquiries in a professional and timely manner
- Maintain cleanliness and organisation of the reception area
- Collaborate with healthcare providers and other staff members to ensure efficient workflow
- Complete clinical forms prior to patients’ appointments to support the GP in running efficient clinics – this may be either in person with the patient or over the phone
- Support the GP to make referrals to hospital departments such as SDEC, A&E and helping arrange patient transport, ambulances etc
- Arrange follow up appointments at the GP’s request & support in the clinical management of patients to ensure a smoother process for our patients
- Review any documents sent in by patients and make sure the relevant information is brought to the GP’s attention & code information in the patient records
- Undertake general medical administrative duties

Skills:

- Reliable, discreet, compassionate, caring and want to help make a difference
- Strong administrative skills
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritise tasks effectively
- Attention to detail and accuracy in data entry
- Knowledge of medical terminology is preferred but not essential

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the practice.

If you are looking for an opportunity to contribute to a dynamic healthcare team while utilising your administrative skills, please submit your application today. We look forward to hearing from you.

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Sick pay

Work Location: In person