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    • Demonstrate experience working alongside wider delivery functions without clearly defined user-centred requirements and embedding user-centred approaches from…
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    • For this role we’ll assess your experience and specialist technical skills against the government technical skills for a user researcher.
    • Experience and understanding of established user research methods, including those related with planning, analysis, and sharing of findings - to generate…
    • Proven experience of championing user research / user-centred design / service design approaches.
    • Line manage user researchers and advise other colleagues how…
    • User Research & Discovery: Conduct thorough user research to understand user needs and behaviours.
    • You'll spearhead user research, identify key user behaviours,…
    • Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
    • Understanding outputs from user and stakeholder research, synthesizing understanding of analysis and user insight to shape UX design concepts, deliverables and…
    • Around 3- 5 years research experience - most likely as a User/UX researcher but we're open to candidates from Market/Social research backgrounds who can…
    • We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.
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    • Collaborative mindset and experience working in multidisciplinary teams.
    • Make confident design decisions based on evidence, user needs and service goals.
    • Hands-on experience leading user research, using qualitative, quantitative or mixed-methods and knowing when to apply them appropriately.
    • Translate user needs, research evidence and user stories into clear, practical design ideas.
    • Help explore and understand user needs, behaviours and journeys,…
    • Minimum 3+ years of experience designing services and products.
    • Ability to identify potential accessibility barriers for complex user groups.

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Job Post Details

Lead UX designer - Papers / Readcube
Digital Science
·
3.3
Remote
Full-time

Job details

Pay information not provided
Full-time
Remote

Full job description

Description


About us

We are Digital Science and we are advancing the research ecosystem.
We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Want to join us?
Your new role

A Lead-level, strategic, and fully UK remote Designer within the central Product Design team at Digital Science. This is a mission-driven company that creates software products to advance research across various scientific fields. You will be materially impacting how design is executed within the company, focusing on complex problems in the productivity space and supporting end-to-end researcher workflows, particularly those related to search, discovery, and academic reference management, heavily supported by AI technologies.


What you’ll be doing


  • Own Product Discovery: Lead quantitative and qualitative methods to generate actionable, fast-time-to-insight.
  • Define Strategy: Bring clarity to ambiguous problems using conceptual design, experience mapping, and Information Architecture.
  • Facilitate Workshops: Lead cross-functional and remote workshops to drive alignment and direction.
  • Execute Iteratively: Rapidly prototype, co-create, and iteratively evaluate product experiences, ensuring simplicity and pragmatism.
  • Collaborate: Efficiently partner with Product, Engineering, and Marketing peers within cross-functional squads.
  • Final Delivery: Produce engineering-ready, systematic design using modern tools, adhering to accessibility standards (WCAG 2.2AA).
  • Measure Impact: Proactively measure and communicate the outcomes of design work using product analytics.

What you’ll bring to the role


  • Relevant Experience: Demonstrated success in delivering strategic UX work on complex SaaS web applications (productivity, AI, or scientific domains preferred).
  • AI Interest: Curiosity and a keen interest in AI and agentic experiences, with a focus on responsible application.
  • Independence: Ability to independently own and drive the entire human-centered design process, from discovery through impact evaluation.
  • Technical Skills: Proficiency in modern design tools (e.g., Figma) for rapid, interactive prototyping.
  • Design Communication: Clear visual communication and storytelling skills to articulate design rationale to all stakeholders.
  • Strategic Mindset: The ability to strategically balance scope, speed, and quality for optimal outcomes.
  • Collaborative Mindset: A humble, collaborative, and consultative "maker" mindset—leaving ego at the door.
Don't worry if you don't meet every qualification—let us be the judge! Studies show that many qualified candidates from under-represented groups hesitate to apply unless they meet every single requirement. We are dedicated to building a diverse and inclusive team and strongly encourage you to submit your application.


Living our Values


We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective.

The talent we secure is fundamental to us achieving our vision and our growth plans. The values we live by are:

We are brave in the pursuit of better
We are collaborative and inclusive
We are always open-minded
We are from and for the community

At Digital Science, our vision is to see research flow seamlessly – trusted, collaborative, and accessible – fueling breakthroughs that push humanity forward. This ambitious mission is one we achieve together, by enabling open, collaborative, inclusive research.

We firmly believe that to truly innovate and solve the complex challenges faced by our customers, from researchers and universities to funders and publishers, we need diverse perspectives, experiences, and ideas. A rich mix of voices drives quality insights, fosters enhanced collaboration, and ultimately pushes knowledge forward more effectively.

As an equal opportunity employer, we are committed to building and nurturing a workplace where every individual feels valued and belongs. All applicants will be considered for employment without attention to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Beyond recruitment, we strive to cultivate an environment where inclusivity is woven into the fabric of our culture, enabling everyone to be their best self and do their best work.

About Digital Science

Digital Science is a technology company working to make research more efficient.

We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open and effective.

Our portfolio includes admired brands including Altmetric, Dimensions, Figshare, ReadCube, Symplectic, IFI Claims, Writefull, and Overleaf.

We believe that together, we can help researchers make a difference.
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