welfare officer jobs

Academy: Hewett Academy

Category: Education Support (School Based)

Start Date: February 2026

Closing Date: Mon, Jan 5, 2026

Job Weeks: 39 Weeks

Hours: 37 hours per week

Type: Permanent, Full Time

Job Reference: DEC20258861

Salary: Support Staff Pay Scale D: £22,374 to £22,729 pro-rata per annum (Actual) (£25,583 - £25,989 full time/full year equivalent)

Working Weeks: 39 weeks

Start Date: February 2026

It’s been a great few years for Hewett Academy with fantastic GCSE results, 8 pieces of artwork in the Royal Academy, a complete school rebuilding project on the horizon, an Ofsted grading of “Good with Outstanding features” and results that make us one of the highest performing in Norfolk and the 3rd most improved on progress in England! We now have an exciting opportunity for an Attendance Coordinator to join our committed and hardworking team at Hewett Academy.

What You’ll Be Doing

To promote high levels of school attendance and punctuality by supporting the Attendance Officer with the implementation of whole school policies and by being responsible for individual casework

To provide administrative and clerical support services to a high standard, supporting management, teachers and students in an efficient, professional and effective manner

About You:

You will be someone who is able to work on own initiative and with minimal supervision, can meet deadlines by effective planning and time management, and have good communication skills, both written and spoken to internal and external customers.

Essential:

Good basic level of education preferably including GCSE (or equivalent) in Maths and English

NVQ Level 3 in a relevant discipline or equivalent experience or higher

Experience in working in monitoring attendance and punctuality of students.

Experience of problem solving

Desirable:

IT literate

Why Join Inspiration Trust

At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.

We offer:

Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions

Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs *

Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *

Free parking at most sites

Personalised CPD and development programmes

A structured and specific induction programme.

• Terms and conditions apply. Some benefits are only available following successfully passing probation.

About Us

The Hewett Academy in Norwich is a vibrant, ambitious secondary school rated Good by Ofsted, with Outstanding provision for personal development. With a strong ethos, a diverse and welcoming community, and exciting new facilities as part of our redevelopment programme, The Hewett Academy is a fantastic place to work, grow, and make a real difference in the lives of young people.

We are part of the Inspiration Trust; a thriving family of schools across Norfolk and North Suffolk, recognised nationally for pupil progress and excellence in teaching and leadership. We believe every young person deserves the best education, regardless of background. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.

The Trust offers extensive networks and opportunities to collaborate with a diverse range of schools and partners. We are committed to delivering outstanding professional and learning opportunities for all staff, supported by a rich programme of continuing professional development led by some of the country’s leading educational thinkers and practitioners.

For information on what it is like to live and work in Norwich, click here.

Next Steps

Before applying, please read the attached Recruitment Pack and Job Description, for more details about the role. We ask that you read this pack carefully, especially the “Planning your application” section from page 11. This will support your application ensuring you have the opportunity to tell us about your relevant skills, experience and qualifications that relate to the job description and person specification in addition to details of your references covering the last 5 years.

If you would like to know more about this exciting opportunity, then please contact Carina Nicolson, PA to Principal (carinanicolson@inspirationtrust.org).

To apply for this role please click the Apply button to complete the online application form.

When you start your application, you will receive several emails from our application provider, Vacancy Filler. Please be aware that some email providers may mistakenly mark these messages as spam. To avoid missing important updates, we recommend checking your spam or junk folders regularly throughout the application process and marking these emails as safe.

Closing date for applications: 12pm on Monday 5th January 2026

Interview date: Thursday 15th January 2026

Safeguarding and Equal Opportunities

Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.