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Job Post Details

Front of House Staff
Fluidity Freerun Academy
1 Pengam Road, Cardiff CF24 2RZ
£12.21 - £18.51 an hour
Zero hours contract, Part-time, Permanent

Job details

£12.21 - £18.51 an hour
Employee discount, Free parking, Casual dress, On-site parking
Zero hours contract, Part-time, Permanent
Weekend availability
1 Pengam Road, Cardiff CF24 2RZ

Full job description

About Us
We are Fluidity Freerun Academy. Wales largest indoor Parkour Park. We are open seven days per week and host a huge range of classes from Parkour, to breakdancing and more!

Job Summary
We are seeking enthusiastic and professional Front of House Staff to join our vibrant team. This job role includes a number of responsibilities. Experience in these areas is preferred but not mandatory. We are all about your vibe. If you're positive and keen to get stuck in then we want to meet you. Skills can be taught (and training will be provided) So have a read through what to expect and get in touch!

Responsibilities

  • Greet guests warmly check them in at the front desk.
  • Serve guest with the snacks and coffee we have on offer.
  • Assist coaches with moving equipment during busy classes.
  • Answer emails or calls and take bookings using our booking system.
  • Maintain cleanliness and organisation of the front of house area, including tables, counters, equipment area and park as a whole.
  • Make outbound sales calls for potential clients and members.
  • (once trained) Deliver safety chats to new visitors to the academy.
  • (once trained/qualified) Assist with Parkour and fitness classes.
  • (once trained) Assist with hosting birthday parties.

Requirements

  • Previous experience in hospitality, working with children, events or the fitness industry is a positive but not essential.
  • Confidence with answering phones and emails, chatting with guests and (once trained) delivering safety chats.
  • Excellent communication skills with a friendly, professional demeanour
  • Excellent time management skills.
  • Flexibility to work shifts including evenings and weekends as needed
  • A proactive approach to teamwork and customer satisfaction

Non Essential, but Beneficial
These are extras that will benefit the application, however we may be willing to provide the following for the right candidate.

  • Valid DBS
  • Parkour or sport coaching qualifications
  • Safeguarding certificates
  • Valid drivers license
  • First aid certificates

Job Types: Part-time, Permanent, Zero hours contract

Pay: £12.21-£18.51 per hour

Expected hours: 4 – 16 per week

Benefits:

  • Casual dress
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

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