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    • You'll play a key part in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
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    • Great customer service, with the ability to communicate at all levels.
    • Access to apprenticeship programmes and our in-house management training programmes.
    • Customer service experience is key.
    • Discussing the benefits of the Conveyancing service provided by the firm and providing quotes where necessary.
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    • Contributes towards improving Oak Furnitureland’s customer satisfaction scores, including Net Promoter Score and Trust Pilot ratings, increasing customer…
    • Because you will complete your apprenticeship working on-site, you must reside close enough to go to our head office in Snodland, Kent.
    • Input ideas to help improve the department and deliver excellent customer service.
    • We are looking for an enthusiastic and customer-focused Claims Advisor to be…
    • Great interpersonal skills and a natural flair for customer service.
    • Data Inputting: Accurately input customer requirements and order details into our system.
    • Digital Transformation: Design digital/AI-first customer service models (replacing phone/email) and optimize colleague journeys.
    • *Hold a Full UK Driving Licence - Any job offer that requires driving company vehicles is subject to a DVLA check, and applicants with six or more penalty…
    • Previous customer service or sales experience.
    • Takes pride in delivering excellent customer service.
    • Customer service/sales: 1 year (preferred).
    • Foster strong relationships with potential and existing customers, ensuring a high level of customer satisfaction and repeat business.
    • Provide excellent customer service and respond to commercial enquiries.
    • Previous experience in sales, customer service or account management would be beneficial…
    • You must be sales driven, have excellent customer service skills together with a good telephone manner and the ability to work well within a team..
    • Provide customer insights to sales and aftersales teams.
    • Manage and segment the customer database, ensuring accuracy and data quality.
    • Sharing customer needs with the wider sales, technical and customer experience teams, and working with colleagues on shared accounts so service is consistent.

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Team Member
Greggs
·
3.4
Chatham ME4 4HP
£11.03 - £12.91 an hour
Apply now

Job details

£11.03 - £12.91 an hour
Employee discount, Company pension
Chatham ME4 4HP

Full job description

About the role We’re looking for Team Members to join us!
As a Team Member, you’ll provide fast and friendly service to our customers, make sure the shop is clean and tidy, and prepare our much-loved products.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You'll play a key part in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online. We can offer you
  • Competitive pay paid weekly
  • Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
  • Free hot drinks for you to enjoy while on shift
  • Paid breaks allowing you to recharge your batteries
  • We share 10% of all our profits with our colleagues
  • Health and Wellbeing App providing Remote GP and Physiotherapy services
  • Holiday entitlement that grows as your career grows with us
  • Colleague share plans to help you invest and save for your future
  • Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
  • Confidential employee assistance app and helpline to help with your wellbeing
  • Long service awards celebrating key milestones in your career
  • Savings and discounts for your everyday shopping, leisure and wellbeing
About you
Previous work experience is not essential. As long as you’re willing to learn, we’ll give you all the training you need to do an amazing job.


You'll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If you think you have what it takes to deliver exceptional customer service in a fast-paced environment, and have some fun on the way, then we want to hear from you. If your availability matches what we’re looking for, apply now to begin your career at Greggs.
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.
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