GP Receptionist jobs in West Sussex

Are you a friendly and organised individual with exceptional interpersonal skills? Do you thrive in a fast-paced environment and enjoy providing top-notch customer service? If so, we have an exciting opportunity for you to join our Premium Private Dental Practice in Horsham, West Sussex as a part-time Dental Receptionist on Mondays, Tuesdays and Wednesdays!

Check our website for practice details at www.allrounddental.co.uk

Benefits:

- Company pension

- Company events

- Employee discount

We are seeking a dedicated and personable Dental Receptionist to be the welcoming face of our dental practice. As the first point of contact for our patients, you will play a crucial role in creating a positive and comfortable atmosphere. Your excellent interpersonal skills will be key in ensuring our patients receive the best possible care.

Key Responsibilities

• Greet and welcome patients with a warm and friendly demeanor.
• Answer phone calls, send and respond to emails.
• Schedule appointments and manage the appointment book efficiently.
• Handle patient inquiries, both in person and over the phone, with professionalism and courtesy.
• Verify and update patient information and medical histories accurately.
• Process patient payments on the dental management software and chase up bad debt.
• Send out recall emails and text messages.
• Send out appointment reminders by text or telephone calls
• Maintain a tidy, clean and organised practice.
• Collaborate with the dental team to ensure smooth patient flow and outstanding care.
• Uphold patient confidentiality and data protection standards.
• Book up the dentists diaries.
• Assist with dental office administrative tasks, such as filing and organising documents/patient records and scanning.
• Daily/Monthly cashing up.
• Assist the Practice Principal/Manager in Practice compliance work where necessary.
• Assist the Practice Principal/Manager in handling complaints.
• Undergo CPD training where/when required.
• Ensure the Practice is opened up and closed down for the day.
• Flexible while maintaining the smooth running of the practice as the prime priority.

Qualifications:

• Previous experience in a reception/admin role is preferred but not essential.
• Experience with any customer management software preferred but not essential
• Exceptional interpersonal and communication skills.
• Excellent organisational skills and attention to detail.
• Proficiency in computer software, including appointment scheduling systems.
• Ability to remain calm and friendly in a fast-paced environment.
• Commitment to maintaining patient confidentiality and privacy.
• A positive and welcoming attitude.

If you are a compassionate and approachable individual with a passion for patient care, we invite you to join our team. To apply, please submit your CV and a brief cover letter highlighting your relevant skills and experience. We look forward to welcoming you to our team at Allround Dental.

Starting date: as soon as possible (we are ideally looking for an immediate start)

Hiring one candidate

Rate: Up to£13 per hour

Days/ Hours available:

Mondays 8am to 6pm

Tuesdays 8am to 6pm

Wednesdays 8am to 6pm

Reference ID: Receptionist role Horsham private Dental practice

Job Types: Part-time, Permanent

Pay: Up to £13.00 per hour

Benefits:

• Company pension
• Employee discount
• Store discount

Ability to commute/relocate:

• Horsham, West Sussex: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you looking for a temporary or permanent position?
• If offered this position, what is the earliest date you would be available to start? Please provide a specific date (DD/MM/YYYY). Priority will be given to candidates who are available to start immediately or at short notice.

Experience:

• reception: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person