Guest Service jobs in Brewood and Coven

STAFFORDSHIRE GRILL AND LION HOTEL - BREWOOD

RESTAURANT AND BAR SUPERVISOR / MANAGER IN TRAINING

FANTASTIC OPPORTUNITY - EXPANDING GROUP - INDEPENDANT

We are looking for a hands-on Restaurant and Bar Supervisor who has a love of great food, drinks, people, and genuine hospitality. Someone with drive and ambition, who can inspire and motivate their team and themselves whilst delivering an amazing experience for all our guests.

The Role:

You will need to be a huge people person with an amazing forward-thinking attitude. To be an integral part of a team and deliver amazing hospitality experiences for all our guests whilst maintaining the highest of standards. We want someone who will break the norm when it comes to the guests experience through amazing passion and knowledge that will entice our guests to return time and time again. We are looking for those who want to progress within our group as we grow. We’ve got a very exciting growth plan and we’re looking for those who want to be a part of it.

We're looking for someone who:

• Is currently (or has been) a supervisor or manager in a Restaurant, Pub, Hotel, Bar environment
• Is passionate about people, cares about our guests and team, creating a positive place to be
• Inspires teams to go the extra mile for our guests keeping expectations and standards high
• Ensures venues are clean, safe and welcoming for the benefit of the team and guests
• Passionate about coaching, developing and leading teams to be the best they can be
• Able to stay calm and lead their team to success in a high paced service

We’re looking for someone who can:

• Support the General Manager and Head Chef with recruitment, induction and on boarding of new team members
• Drive the team and business forward with the support of the General Manager and Head Chef
• Demonstrate leadership with a hands-on approach in both front and back of house
• Be an effective communicator, engaging and motivating the team
• Support with managing stock control and food and beverage margins
• Manage EHO, Health and Safety and routine brand audits to a high standard
• Ensure the team are continually given feedback and performance managed where appropriate
• Deliver to specification and brand standards both front and back of house
• Have an eye for detail and thrive in a high volume fast paced environment
• Show passion for our group and ensure the team are knowledgeable, confident, happy, motivated and engaged

What can we offer?

• A competitive hourly wage with tips on top
• 28 days holiday entitlement per year
• Growth and development opportunities within our group
• Trips to suppliers both across the UK and abroad
• Free food and drinks when you are on shift
• Annual Awards celebrating the success of our venues and people
• Discounts for you, your friends and family in all our venues
• Membership to our own exclusive ‘Extraordinary Portal’ where you can achieve bonuses and rewards such as free weekend breaks, high street gift vouchers, tickets to attractions such as Alton Towers, family tickets to the cinema and much more

Who are we:

We are Staffordshire Grill, a growing concept of ‘The Grill Pub Co’. We have a portfolio of gorgeous restaurants, bars and hotels. With a premium grill and steakhouse menu, there is something for everyone to experience and enjoy.

What happens now…

If you are interested in this exciting and challenging opportunity, then please get in touch with an up-to-date CV, we look forward to hearing from you soon.

Job Types: Full-time, Permanent

Pay: From £13.25 per hour

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Application question(s):

• This position is on a rota basis, with a mix of early, middle and late shifts. Late shifts can be up until 1am at the weekends. Is this suitable for you?

Experience:

• Supervisory: 1 year (required)

Work Location: In person