Medical Centre jobs in Milton Keynes MK7

Abbey Medical Practice is seeking an additional Phlebotomist to become a member of our fantastic Nursing Team. We are looking for an enthusiastic, energetic individual who is competent in Phlebotomy skills and able to apply these to a fast paced clinical environment.

Abbey Medical Practice is run from two sites Wellingborough and Earls Barton.

We are a large busy, friendly GP Practice with a growing population of patients, currently approx. 28000 patients registered.

We have 7 GP Partners and a large team of experienced Doctors, Nurses and Allied Healthcare Professions working as a cohesive team, supported by Managers, Operational Team, Care Team and the Patient Services Team.

Our Nursing team currently consists of 6 ANP's, Diabetes Nurses, Treatment Area Nurse Manager, 2 Practice Nurses, Immunisation Nurse , 2 HCA's and a phlebotomist all lead by the Practice Nurse Manager. All members of the team carry out a vast number of treatments with a varied skill set.

Working under the supervision of the Treatment Area Nurse Manager in accordance with the practice guidelines and protocols, the Phlebotomist will assist the practice clinical team in the provision and delivery of blood sample taking to ensure samples are taken in a timely and proficient way to support best practice and management of Long Term Conditions.

It is essential that applicants have Phlebotomy skills and qualifications and are proficient. This post is Part Time and requires the successful applicant to work Monday - Friday between the hours of 0700 and 1430 - hours to total 26 per week.

Clinical

The Phlebotomist will undertake the following activity to best meet the needs of our patients..

· Perform venepuncture procedures on patients in accordance with practice protocols and infection prevention standards.

· Correctly identify patients prior to sample collection.

· Label, process, store, and prepare specimens for transportation to the laboratory.

· Monitor patients for adverse reactions during and after blood collection and take appropriate action when required.

· Maintain accurate electronic patient records following each procedure.

· Report specimen collection issues or incidents to the appropriate clinician or manager.

· Recognise safeguarding concerns and escalate appropriately.

Patient Care

· Provide reassurance and support to anxious patients.

· Maintain patient dignity, confidentiality, and privacy at all times.

· Communicate clearly and professionally with patients, carers, and colleagues.

· Promote a positive patient experience and respond appropriately to patient concerns.

Administrative

· Chaperone duties

· Infection control checks

· Clinical data entry onto the clinical computer system

· Monitoring of stock levels

· Manage phlebotomy appointment lists effectively.

· Ensure laboratory request forms are completed accurately.

· Maintain stock levels of phlebotomy equipment and report shortages.

· Support data quality and record-keeping requirements.

Health and Safety

· Adhere to infection prevention and control policies.

· Safely dispose of sharps and clinical waste in line with legislation and practice policies.

· Maintain a clean, safe, and organised working environment.

· Report accidents, incidents, and near misses according to practice procedures.

Infection Prevention and Control

· Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines

· Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements

· Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff

· Responsible for hand hygiene across the practice

-identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process

Professional Responsibilities

· Maintain competency through ongoing training and professional development.

· Work within the scope of competence and seek support when necessary.

· Comply with all practice policies, NHS guidelines, and relevant legislation, including GDPR and confidentiality requirements.

· Participate in practice meetings and training sessions as required.

Other duties as directed and commensurate with role and experience

Team Working

The Phlebotomist will at all times work professionally and cohesively with all members of the nursing and practice team. They will liaise, as required, with external suppliers, other providers of services and the wider primary health care team to support and meet the needs of patients.

Will work with the partners, nursing team and management of the practice to implement change, undertake audits and participate in any activity required to improve practice procedures and develop services for patients.

Is required to attend and participate in monthly nurse meetings and the practice monthly clinical meetings.

Will be willing and able to work across both sites within the Practice – Mannock Medical Centre in Wellingborough and Earls Barton Surgery.

All staff are to recognise the significance of collaborative working. Teamwork is essential in multidisciplinary environments. Effective communication is essential and all staff must ensure they communicate in a manner that enables the sharing of information in an appropriate manner.

Personal / Professional Development

Maintain own personal / professional development plan thereby meeting training needs as identified through annual appraisal and reflection of own performance and practice. Participate in regular supervision with the Treatment Area Nursing Manager, and discuss development needs with mentor and managers, on a regular basis.

Work at all times within the practice’s policies and procedures and within best practice guidance.

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this Job Description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers of the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity

Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Learning and Development

The effective use of training and development is fundamental in ensure that all staff are equipped with the appropriate skills, knowledge, attitude and competencies to perform their role. All staff will be required to partake in and complete mandatory training as directed by the Compliance Manager as well as participating in practice training programmes. Staff will also be permitted (subject to approval) to undertake external training courses which will enhance their knowledge and skills, progress their career and ultimately enable them to improve processes and service delivery.

Service Delivery

Staff at Abbey Medical Practice, must adhere to the information contained within practice policies and regional directives, ensuring protocols are followed at all times. Staff will be given detailed information during the induction process regarding policy and procedure.

This Job Description is not exhaustive and will be reviewed and amended if appropriate on an annual basis. Discussion will take place with the post holder before any changes are agreed.

Person Specification

Qualifications and Experience

Essential

• Minimum of English and Math GCSE
• Cultural awareness
• Used to prioritising varied workloads to meet deadlines
• Evidence of Phlebotomy course and competency
• Evidence of venipuncture in a healthcare setting

Desirable

• NVQ Health care or relevant extended qualifications.
• Experience of working in a GP Practice or primary care setting.
• Knowledge of NHS systems and electronic patient record systems - SystmOne
• Understanding of Quality and Outcomes Framework (QOF) requirements.

Team Working and Leadership

Essential

• Evidence of self-motivation and the ability to work independently
• Experience in working in partnership and in collaboration with multi professional/agency teams
• Effective decision maker

Communication

• Excellent communication (verbal, written, and IT)

Other Requirements

• Problem solving approach
• Calm under reasonable pressure
• May involve some flexibility in working hours to meet service needs.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions

Job Types: Part-time, Fixed term contract

Pay: £13.50 per hour

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person