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Medical Administrator/Practice Assistant - Private Healthcare
KMS Professionals
Maidstone ME15 6JZ
£25,080 a year
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£25,080 a year

Job type

Permanent
Full-time

Shift and schedule

Monday to Friday

Benefits

Pulled from the full job description
Annual leave
Free parking
Company pension
Private medical insurance
Company events
On-site parking

Full job description

We are expanding our team due to continued growth!

Do you have an interest in learning more about private medical healthcare and working to support a wide variety of medical specialties?

Do you have a minimum of 1 year office based administration and telephone experience in a fast paced environment?

Do you have a talent for multi tasking, administration, communicating with people and teamwork?

If so, we are keen to hear from you!

We are looking for another happy, smiley and cheerful team member, with a good sense of humour who can be empathetic and compassionate when required to join our growing team!

The successful candidate will undergo a thorough in-house training program to enable them to undertake the medical administration involved with running Consultants' Private Practices.

This is a fast-paced environment where you will deal with a constant flow of enquiries from many patients, hospitals and consultants over the telephone and email as we are a remote service supporting Private Medical Consultants based all over the UK.

This role focuses on efficient and accurate administration duties which after training includes but is not limited to:

  • Handling telephone calls with patients.
  • Making appointments.
  • Accurate recording of patient data.
  • Proof reading and sending letters.
  • Ensuring results are available for clinics.
  • Booking operations and procedures.

Computer literacy, communication and multi-tasking is essential due to the nature of the role as you will need to swap between different IT systems, phone calls, emails and tasks.

Essential requirements:

  • Delivering exceptional customer service to people at all levels.
  • Having excellent written and verbal communication skills.
  • Handling calls and alternative communication with sensitivity and compassion.
  • Working with tact and discretion, maintaining patient confidentiality and GDPR legislation.
  • Taking ownership of tasks with the ability to prioritise.
  • Working to tight deadlines, whilst always remaining calm.
  • To work well as part of a team but also the initiative to work alone.
  • Have a proven commitment in previous employment.

KMS Professionals recognises the importance of its staff and offers the following additional benefits:

  • 25 days + bank holidays annual leave (increasing to 28 days + BH at 5 years service).
  • Buy additional holiday for the following year's annual leave.
  • Annual profit share bonus.
  • Subsidised private medical insurance.
  • A friendly, supportive work team with a great and fun working environment.
  • Social committee with events organised throughout the year.
  • Free parking.
  • Pension scheme.
  • Proven in house training program.
  • Supported medical terminology qualification.
  • Regular developmental appraisals and review.

PLEASE NOTE THAT WE ARE NOT CONNECTED TO KIMS HOSPITAL

Applications are invited by sending your CV to Alana Copeland.

You are also welcome to call for an informal chat on 01622 722350 or visit our website at: www.kmsprofessionals.co.uk.

Please also take a look at our social media accounts on Facebook and Instagram!

37.5 hours per week. Office hours are Monday - Friday from 8am to 6pm so you will work your hours between those times on a shift rotation.

Using AI

Although using AI tools can support the creation and presentation of your CV and application process, we respectfully want to see the authentic you. We ask that you use AI responsibly and thoughtfully allowing you to demonstrate your own integrity, skill set and experience.

Job Types: Full-time, Permanent

Pay: £25,080.00 per year

Benefits:

  • Company events
  • Company pension
  • Free parking
  • On-site parking
  • Private medical insurance

Application question(s):

  • Do you have at least 1 years administration experience in a fast paced office environment?

Work Location: In person

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