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Medical Receptionist jobs in Southampton

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    • This is a busy and demanding role requiring attention to detail and an ability to work well under pressure.
    • As a Patient Services Coordinator, you are a Medical…
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    • Has exceptional people skills and naturally builds rapport.
    • Managing appointments, enquiries, telephone calls and emails.
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    • 1 year of working as a receptionist (preferred).
    • We are committed as a practice to helping our staff develop their careers and will provide help and support for…
    • Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of…
    • Maintaining and monitoring the Practice appointments system.
    • Ensure Health and Safety procedures are adhered to, by both peers and patients.
    • Manage patient appointments, including scheduling, rescheduling, and confirming bookings via phone or electronic systems.
    • Mon - 8am to 1pm and 2pm to 6.30pm.
    • From welcoming patients as they arrive to supporting them throughout their visit and ensuring a smooth checkout process, you will help ensure every patient…
    • The reception team consists of circa 30 staff who work on a rota basis across our 3 sites undertaking a mixture of front desk reception and back office work…
    • To ensure that the Doctors and Practice Nurses have patient notes (if required) and any information relevant to the patients care prior to the consultation.
    • You'll support and develop our reception team, oversee daily operations, and help create an excellent experience for patients from their very first interaction…
    • Enter requests for home visits onto the clinical system, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor.
    • SystmOne/EMIS/Vision or other clinical system, user skills (Desirable).
    • Process personal, telephone and e-requests for appointments.
    • Tuesday 1:00 pm to 6:00 pm.
    • NVQ Level 2 in Health and Social Care - Desirable.
    • Support all clinical staff with general administrative tasks as requested.
    • Experience preferred but training available.
    • Booking, amending and cancelling appointments using SystmOne and Anima.
    • Handling prescriptions and clinical correspondence in accordance with practice…

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Job Post Details

Patient Services Coordinator - job post

Highcliffe Medical Centre
Christchurch BH23 5ET
£12.71 an hour - Permanent, Part-time

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

Christchurch BH23 5ET

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Company pension

Full job description

Your New Company:

Highcliffe Medical Centre is a forward thinking GP practice in Dorset which looks after more than 15,000 patients.

We pride ourselves on delivering the very best care to our patients and are committed to mentoring and developing our team to enhance our service.

Our practice is committed to building a culture of meritocracy and offers opportunities for personal development and advancement.

Your New Patient Services Coordinator Job:

As a Patient Services Coordinator, you are a Medical Administrator/Receptionist and you will support our patients in accessing healthcare professionals in a courteous and efficient way either in person or via the telephone. You will also provide administrative support to the multidisciplinary team, duties including summarising, scanning, coding and data entry.

What you'll need to succeed:

There is a high volume of reading medical correspondence expected within this role, the successful individual will possess excellent concentration skills and have previous experience in an administrative role. This is a busy and demanding role requiring attention to detail and an ability to work well under pressure.

The working hours are 20 hours per week, and the hours are:

Monday 8am – 7pm

Tuesday 1pm – 5.30pm

Friday 1pm – 6pm

How you will be rewarded:

  • NHS Pension Scheme
  • Practice Sick Pay
  • Blue Light Card - Offering up to 20% discount across hospitality and retail
  • Additional holiday for length of service

Pay: £12.71 per hour

Benefits:

  • Company pension
  • Sick pay

Work Location: In person

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