Medical Secretary jobs in Ryde North East ED

Overview
We are seeking a dedicated and personable Patient Advisor to join our healthcare team. This role involves providing exceptional customer service to patients, assisting with administrative tasks, and ensuring a smooth patient experience. The ideal candidate will possess strong organisational skills, a compassionate approach, and previous office or administrative experience. This paid position offers an excellent opportunity to contribute to patient care while developing professional skills within a supportive environment.

Responsibilities

• Greet patients warmly and assist with check-in procedures
• Manage appointment scheduling and coordinate patient flow efficiently
• Provide information about services and answer general enquiries
• Maintain accurate and up-to-date patient records in accordance with data protection policies
• Support administrative tasks such as filing, data entry, and correspondence
• Collaborate with healthcare professionals to ensure seamless patient care delivery
• Uphold confidentiality and adhere to all health and safety regulations

Qualifications

• Previous office or administrative experience is highly desirable
• Strong organisational skills with attention to detail
• Excellent communication and interpersonal abilities
• Proficient in using standard office software (e.g., MS Office Suite)
• Ability to work effectively within a team and independently when necessary
• Compassionate attitude towards patients and colleagues
• Ability to handle sensitive information discreetly and professionally

Pay: £13.19 per hour

Expected hours: 25.0 per week

Benefits:

• Company pension
• Employee discount
• On-site parking

Work Location: In person