Medical Supply jobs

Health Care Support Worker

About Us
Genus Medical Fertility is a brand-new, state-of-the-art fertility clinic delivering compassionate, patient-centred care. Our multidisciplinary team combines advanced reproductive technology with clinical excellence to support patients throughout their fertility journey.

Our values: Care | Compassion | Listening | Respect | Support | Excellence

The Role

We are seeking an experienced, highly motivated Health Care Support Worker to join our dynamic clinical team. You will provide support to the Nursing and Embryology teams as required and you will care and support patients through the various stages of fertility treatment with empathy, professionalism and discretion.

Key Responsibilities

• Deliver care to patients during treatment appointments, including venepuncture and chaperoning during procedures.
• Assisting in theatre during IVF/ICSI egg retrievals, sperm retrievals, inseminations, embryo transfers and other theatre procedures.
• Supporting the admission and discharge processes for patients and their partners in recovery.
• Supporting the embryology team with the co-ordination of receiving samples and witnessing processes in the laboratory.
• Maintaining a clean and tidy environment at all time and maintaining records to reflect this.
• Daily and weekly stock checks and ordering of consumables. Ensuring adequate supplies are maintained and batch numbers are logged as per protocol.
• Ensure compliance with HFEA guidelines within scope of practice
• Maintain accurate, confidential records and uphold clinical governance standards

Essential Requirements

• Minimum 2 years’ experience as a Health Care Support Worker
• Strong communication skills and ability to provide empathetic patient support
• Experience in working in fertility, sexual health, midwifery or gynaecology (desirable).
• UK visa or working permit
• Venepuncture experience
• Experience in assisting during procedures and aseptic techniques (desirable).
• Excellent organisational and administrative skills
• Experience using electronic patient record systems
• Professional, discreet and able to build trust quickly
• Ability to work autonomously and contribute to multidisciplinary teams

What We Offer

• Competitive salary
• Opportunity to help shape a new centre of excellence
• Supportive, collaborative environment
• Ongoing training and professional development

If you are passionate about reproductive health and committed to outstanding patient care, we would love to hear from you.

Applicants must have the Rights to Work in the UK and successful applicants will be subject to a PVG (Protecting Vulnerable Groups) check.

Contracted Hours 37.5 per week, primarily Monday - Friday, but late working currently required on a Thursday PM due to the clinic being open until late. Occasional weekend working and flexibility required as the clinic continues to grow.

Pay: £27,000.00-£32,000.00 per year

Benefits:

• Company pension
• On-site parking

Application question(s):

• Do you have phlebotomy experience?

Experience:

• Healthcare Support Worker: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person