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    • Ensure the reception area is tidy and welcoming at all times.
    • Triage incoming queries as part of the Total Triage GP Model.
    • View all Wickham Park Surgery jobs - West Wickham jobs
    • Salary Search: Medical Receptionist salaries in West Wickham
    • See popular questions & answers about Wickham Park Surgery
    • Previous experience and knowledge of EMIS Web and Docman is necessary.
    • Some Medical Terminology knowledge will be useful.
    • Duties may be varied from time to time under the direction of the Project.
    • Use of time and resources.
    • Comply with data protection regulations at all times.
    • The post holder will also summarise new patient medical records.
    • Maintaining a clean, tidy, effective working area at all times.
    • Greet and check-in patients.
    • Excellent organisational skills meticulous with good time management.
    • Receiving patients consulting with members of practice team.
    • NHS GP : 1 year (required).
    • Job Types: Part-time, Permanent.
    • Job Types: Part-time, Permanent.
    • Proven office and administrative experience in a medical or healthcare setting.
    • Process prescription requests and manage medical notes.
    • Position: Part-time (30 hours per week).
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    • Job Types: Part-time, Permanent.
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    • Familiarity in a private medical setting.
    • Experience with medical billing, particularly in ophthalmology or similar specialities.
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    • Job Type: Part time / Full time.
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Job Post Details

Medical Receptionist - job post

Wickham Park Surgery
2 Manor Road, West Wickham BR4 9PS
£12.85 an hour - Part-time, Fixed term contract

Job details

Pay

  • £12.85 an hour

Job type

  • Fixed term contract
  • Part-time

Location

2 Manor Road, West Wickham BR4 9PS

Benefits

Pulled from the full job description

  • Company pension
  • Free flu jabs
  • Company events

Full job description

*Overview*

We are seeking a dedicated and organised Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is vital in ensuring the smooth operation of our medical practice and enhancing patient experiences.

*Job Specifics*

PLEASE NOTE THIS IS A FIXED TERM CONTRACT ROLE FOR 6 MONTHS COVERING MATERNITY LEAVE

Tuesday 12:30pm - 6:30pm

Thursday 12:30pm - 6:30pm

Friday 12:30pm - 6:30pm

18 Hours total

Please only apply if you are able to fulfil all shifts available.

*Duties*

- Greet patients warmly and assist them with the check-in process.

- Manage appointment scheduling, confirmations, and cancellations.

- Handle incoming calls, directing them to appropriate staff as necessary.

- Maintain accurate patient records and ensure confidentiality is upheld.

- Coordinate communication between patients and healthcare providers.

- Ensure the reception area is tidy and welcoming at all times.

- Perform general administrative duties such as filing, data entry, and managing correspondence.

- Triage incoming queries as part of the Total Triage GP Model

*Experience*

- Previous experience in a medical or healthcare setting is preferred but not essential.

- Strong administrative skills with proficiency in office software applications.

- Excellent organisational abilities and attention to detail.

- Exceptional communication skills, both verbal and written.

- Ability to work effectively in a fast-paced environment while maintaining professionalism.

- A compassionate approach towards patients and a commitment to providing outstanding service.

Join us in making a difference in our patients' lives by providing them with the care they deserve! Please only apply if you are able to work the shifts mentioned above, please note this position may close early if enough candidates are received.

Pay: £12.85 per hour

Benefits:

  • Company events
  • Company pension
  • Free flu jabs

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Medical Receptionist: 1 year (preferred)

Work Location: In person

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