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    • · Supporting the management and clinical team with the smooth running of the practice.
    • · Making patients aware of other dental services offered.
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    • Ensure the conference/meeting rooms are ready for use each day, including replenishment of refreshment products.
    • Meet and greet all onsite visitors,.
    • The successful candidate will have confident IT skills – we have specialist management software for the practice and also regularly use Microsoft Excel, Outlook…
    • Welcome all visitors with a smile in a friendly and professional manner.
    • Handle enquiries, bookings and memberships face-to-face, online and by phone.
    • Full training towards a recognised dental nursing qualification.
    • Supporting the dentist and nursing team during treatments.
    • Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work.
    • Demonstrate high IT literacy in order to manage various software systems and daily tasks.
    • Valid UK or Irish driving licence.
    • Either full-time or part-time.
    • Previous receptionist or customer-facing experience is essential; healthcare experience is desirable.
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    • Maintain patient safety through compliance with infection prevention and control policies and completion of mandatory training.
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    • As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing…
    • Ability to learn various practice management software systems.
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Dental Receptionist/Administrator
Poole Orthodontics
22 Lower Blandford Road, Broadstone BH18 8NX
£14 - £15 an hour
Part-time, Permanent
Apply now

Job details

£14 - £15 an hour
Employee discount, Company pension, On-site parking
Part-time, Permanent
22 Lower Blandford Road, Broadstone BH18 8NX

Full job description

An excited opportunity has arisen to join as expanding team at Poole Orthodontics as a receptionist.

Poole Orthodontics

Located in Poole on the edge the bustling village of Broadstone, Poole Orthodontics has continued to grow since establishing in 2019. Our hardworking Orthodontic team provide a high-quality patient experience. We are looking for another receptionist to help with our increasing patient’s database.

The role

We are looking for someone who is very approachable and welcoming as the reception desk is the heart of our practice and the first thing a patient will see. We are looking for someone who is confident speaking directly to patients with good telephone manners.

We ideally require Mondays, Tuesdays and Fridays. Once a month Saturday.

As an Orthodontic Dental Receptionist, you will be required to

  • · Organise patient appointments into our booking system.
  • · Deal with patient enquires in a polite and timely manner.
  • · Answer emails and organise incoming and outgoing post.
  • · Communicate messages to Clinicians.
  • · Keep up to date on the status of referrals and update patients accordingly.
  • · Handling payments and fully recording all transactions.
  • · Dealing with very sensitive personal data while upholding GDPR laws and patient confidentiality.
  • · Supporting the management and clinical team with the smooth running of the practice.
  • · Making patients aware of other dental services offered.
  • · Scanning of documents and accurately recording data.
  • · Liaising with dental laboratories and other organisations when required.

About you

  • · Honesty and Integrity will be valued higher than any other quality and skills.
  • · Previous Dental knowledge who be ideal.
  • · Knowledge of Orthodontics is beneficial but not essential.
  • · Knowledge of the NHS referrals systems is beneficial but not essential.
  • · Ability to keep calm and professional in a fast-paced environment.
  • · Comprehensive knowledge of Microsoft office.
  • · Willingness to learn and keep up to date with the latest Dental treatments and technologies.

Salary is negotiable based on experience.

Pay: £14.00-£15.00 per hour

Benefits:

  • Company pension
  • Employee discount
  • On-site parking

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Dental receptionist: 1 year (preferred)

Work Location: In person

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