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Receptionist jobs in Southampton

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    • Cycle to work scheme, Private dental insurance, Employee mentoring programme, Paid volunteer time, Company pension, Referral programme, Financial planning…
    • Ensure reception and guest areas are always presented to a high standard.
    • Confident using booking systems and computer software.
    • Fully computer literate and confident using CRM or practice software.
    • Maintain accurate records in the practice management and CRM system.
    • Optivet is an independent practice providing first line 24/7 emergency care with expert emergency clinicians as well as providing a specialist referral service…
    • Our senior leadership team has extensive experience of operating, opening and acquiring quality care homes with proven track records in regulatory compliance…
    • You will need a minimum of one year’s Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence.
    • Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage.
    • You’ll keep reception areas organised and presentable.
    • National Minimum Wage; 25 days' annual leave + bank holidays (increases with service); Life assurance &…
    • Computer literate, experience with practice management software is an advantage.
    • Answer phone calls efficiently, schedule appointments and manage the practice…
    • The post holder will work flexibly to support the efficient running of the practice's administrative, reception, and clinical workflow functions.
    • Shift pattern: As Per Rota (including weekend work).
    • Hours per week: 16, 40.
    • To undertake the duties of Reception/Cashiering and Reservations, making sure that…

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Job Post Details

Hotel Receptionist - job post

Balmer Lawn Hotel
2.8 out of 5 stars
Lyndhurst Road, Brockenhurst SO42 7RH
From £27,050 a year - Permanent, Full-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • From £27,050 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Overtime

Location

Lyndhurst Road, Brockenhurst SO42 7RH

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Company pension
  • Discounted or free food
  • On-site parking

Full job description

Receptionist – Balmer Lawn Hotel (4★, New Forest)

We’re looking for a confident, personable and highly organised Receptionist to join our Front of House team at the Balmer Lawn Hotel – a well-established, family-run four-star hotel in the heart of the New Forest.

This is a key guest-facing role, ideal for someone who thrives in a busy environment and takes pride in delivering exceptional service from the moment a guest arrives.

What you’ll be doing:

  • Welcoming guests and creating a positive first impression
  • Managing check-ins and check-outs using Rezlynx/Guestline
  • Handling guest enquiries both in person and over the phone
  • Processing payments and maintaining accurate guest accounts
  • Allocating rooms and ensuring smooth guest arrivals
  • Promoting hotel facilities, including dining and spa experiences
  • Supporting the wider Front of House team to deliver a seamless guest journey

What we’re looking for:

  • Previous Reception experience within a 4★/5★ hotel is essential
  • Proven experience using Rezlynx/Guestline PMS is essential
  • Strong communication skills and excellent spoken/written English
  • Confident using computers and booking systems
  • Highly organised with the ability to work under pressure
  • A warm, professional and engaging personality

What we offer:

  • Salary from £27,050 (40 hours per week, 5 days out of 7)
  • Paid overtime
  • Generous gratuities
  • Meals on duty
  • Staff discounts on food, drink & accommodation
  • Ongoing training, development & NVQ opportunities
  • 28 days holiday (including bank holidays)
  • Pension scheme (People’s Pension)

Why join us?

This is an exciting opportunity to join a well-respected, high-quality hotel with a strong reputation for service, weddings, dining and guest experience. You’ll be part of a supportive team in a fast-paced, rewarding environment.

Job Types: Full-time, Permanent

Pay: From £27,050.00 per year

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking

Experience:

  • Rezlynx/Guestline: 1 year (required)
  • Hotel Receptionist: 1 year (required)

Work Location: In person

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