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Dental Receptionist PART-TIME
South Cliff Dental Group
·
4.0
Southampton SO16 4RF
£12.71 an hour
Part-time
Apply now

Job details

£12.71 an hour
Part-time
Weekend availability
Southampton SO16 4RF

Full job description

NHS Dental Receptionist

Part-Time | 8:30am – 5:30pm | Weekends May Be Required

South Cliff Dental Group are looking for a friendly, organised and reliable NHS Dental Receptionist to join our busy dental practice.

This is a fantastic opportunity for someone who enjoys working with people, is confident communicating with patients and colleagues, and can remain calm and organised in a busy environment.

The Role

As a Dental Receptionist, you will be the first point of contact for our patients and will play an important role in ensuring the smooth running of the practice.

Your responsibilities will include:

  • Welcoming and assisting patients in a friendly and professional manner.
  • Answering and managing incoming telephone calls.
  • Booking, amending and cancelling patient appointments.
  • Managing patient queries both face-to-face and over the telephone.
  • Taking payments and processing NHS/private treatment charges accurately.
  • Maintaining accurate and confidential patient records.
  • Liaising with dentists, nurses and other members of the practice team.
  • Managing appointment books and helping to maximise the use of surgery time.
  • Dealing with emails and general administrative duties.
  • Prioritising tasks effectively in a busy working environment.
  • Supporting the wider practice team to provide excellent patient care.

About You

We are looking for someone who is:

  • Friendly, approachable and professional.
  • A confident communicator with excellent spoken and written communication skills.
  • Comfortable and professional when speaking to patients on the telephone.
  • Highly organised with excellent attention to detail.
  • Able to prioritise and manage multiple tasks effectively.
  • Calm and confident when working in a busy environment.
  • Reliable, punctual and committed to providing excellent patient service.
  • A good team player who is willing to support colleagues.
  • Comfortable using computers and learning new systems.
  • Professional and respectful when dealing with patients and colleagues.

Experience

Previous dental reception experience is not essential.

Full training will be provided for the right candidate. We are particularly interested in candidates who have experience in customer service, administration, healthcare, hospitality or other patient/customer-facing roles.

A positive attitude, willingness to learn and excellent communication skills are more important to us than previous dental experience.

Working Hours

Part-time position: 8:30am – 5:30pm

The role may include weekend working, depending on the practice rota and business requirements.

What We Are Looking For

If you are an enthusiastic and organised individual who enjoys helping people and would like to develop a career within a busy NHS dental practice, we would love to hear from you.

Apply today to join our friendly and supportive team.

#INDO

Pay: £12.71 per hour

Work Location: In person

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